10-22-2017 03:09 PM - edited 07-05-2021 07:45 AM
Hi,
I did a factory reset on my new 1832 (standalone, master)
I successfully did the mobility express GUI setup.
But the SSID didn't show up on a client.
I tried multiple resets.
I saw the there is no AP showing up – which might be the reason all of my efforts dont pay off.
I played around with VLAN of the Wlan and the AP was showing up once shortly but without any effect (SSID wasnt broadcasted)
10-22-2017 04:46 PM
Hi,
Does your WLAN is in enable status?
-If I helped you somehow, please, rate it as useful.-
10-22-2017 06:26 PM
10-22-2017 10:33 PM
From "show ap summary", you should see a AP on the WLC.
Can you collect the AP console logs? we need to check status of the ap.
did the ap got an ip address?
10-22-2017 11:05 PM
This is what I get via SSH
(Cisco Controller) >show ap summary
Number of APs.................................... 0
Global AP User Name.............................. admin
Global AP Dot1x User Name........................ Not Configured
* prefix indicates Cisco Internal AP
10-22-2017 11:20 PM
Hi,
Please connect to AP from the console access using the command "apciscoshell" and share the below outputs:
show ip int br
show capwap client rcb
show log
Regards,
Divya
11-05-2017 05:03 AM - edited 11-05-2017 10:00 AM
Hi,
sorry it took me so long.
the below is what I get.
Does that help?
---------
show ip int br
Interface IP-Address Method Status Protocol Speed
wired0 192.168.0.65 DHCP up up 1000
wifi0 n/a n/a up up n/a
wifi1 n/a n/a up up n/a
---------
show capwap client rcb
AdminState : ADMIN_ENABLED
OperationState : CFG
Name : APDCCE.C11C.51E0
SwVer : 8.4.100.0
HwVer : 1.0.0.0
MwarApMgrIp : 192.168.0.19
MwarName : CiscoAP
MwarHwVer : 0.0.0.0
Location : default location
ApMode : FlexConnect
ApSubMode : Not Configured
CAPWAP Path MTU : 1485
CAPWAP UDP-Lite : Enabled
IP Prefer-mode : IPv4
AP Link DTLS Encryption : OFF
AP TCP MSS Adjust : Disabled
LinkAuditing : disabled
Efficient Upgrade State : Disabled
Flex Group Name : default-flexgroup
Cisco Trustsec Config
AP Inline Tagging Mode : Disabled
AP Sgacl Enforcement : Disabled
AP Override Status : Disabled
---------
show log
^
% Invalid input detected at '^' marker.
EDIT
I also found a similar problem like described here:
Via a second IP address that was received thru DHCP I get the OfficeExtend login?!
But the image on the AP says it's MobilityExpress. Is there a bug fix for that?
11-12-2017 11:27 PM
Okay, there seems to be no other fix than upgrading to a newer FW...
although I’m running 8.4 already which should have solved this bug.
which smart net license would I need to buy (best value) to be able to access the FW download?
11-23-2017 09:08 AM
11-24-2017 05:50 PM
Hi,
looks like the internal AP is not joined to the WLC.
Please provide below outputs from wlc:
--- Show interface summary
--- Show ap summary
--- debug capwap error enable
--- debug capwap events enable
--- show country
collect debug form 5 minutes and then disable debug.
to disable debug: ---- Debug disable-all
Then login to the AP using
>apciscoshell
then run debug
Debug capwap client error
debug capwap client event
01-07-2018 08:11 AM
(Cisco Controller) >Show interface summary
Number of Interfaces.......................... 2
Interface Name Port Vlan Id IP Address Type Ap Mgr Gu est
-------------------------------- ---- -------- --------------- ------- ------ -- ---
management 1 untagged 192.168.0.19 Static Yes No
virtual N/A N/A 192.0.2.1 Static No No
(Cisco Controller) >Show ap summary
Number of APs.................................... 0
Global AP User Name.............................. admin
Global AP Dot1x User Name........................ Not Configured
* prefix indicates Cisco Internal AP
(Cisco Controller) >show country
Configured Country............................. DE - Germany
Configured Country Codes
DE - Germany................................... 802.11a Indoor,Outdoor / 802.11b / 802.11g
(Cisco Controller) >debug capwap errors enable
(Cisco Controller) >*spamApTask0: Nov 21 23:35:52.882: 00:00:00:00:00:00 Discard ing non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)s ince DTLS session is not established
*spamApTask0: Nov 21 23:35:52.884: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet fom 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:35:52.884: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:35:55.733: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:35:55.733: 00:00:00:0:00:00 Discarding non-ClientHello H andshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 2 23:35:55.733: 00:00:00:00:00:00 Discarding non-ClientHello H andshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:35:58.584: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:35:58.585: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:35:58.585: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:36:01.436: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
*spamApTask0: Nov 21 23:36:01.436: 00:00:00:00:00:00 Discarding non-ClientHello Handshake OR DTLS encrypted packet from 192.168.0.82:5256)since DTLS session is not established
apciscoshell - after login it starts straight away with this:
APDCCE.C11C.51E0>APDCCE.C11C.51E0>[*11/21/2017 22:48:59.4952] Re-Tx Count=11, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:48:59.4952]
[*11/21/2017 22:49:01.5346] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Configure(8).
[*11/21/2017 22:49:02.3443] Re-Tx Count=12, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:49:02.3443]
[*11/21/2017 22:49:05.1934] Re-Tx Count=13, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:49:05.1934]
[*11/21/2017 22:49:08.0425] Re-Tx Count=14, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:49:08.0425]
[*11/21/2017 22:49:10.8916] Re-Tx Count=15, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:49:10.8916]
[*11/21/2017 22:49:13.7407] Re-Tx Count=16, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:49:13.7407]
[*11/21/2017 22:49:13.7407] Max retransmission count exceeded, going back to DISCOVER mode.
[*11/21/2017 22:49:13.7507]
[*111/2017 22:49:13.7507] CAPWAP State: DTLS Teardown
[*11/21/2017 22:49:18.4993] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:49:18.4993] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:49:18.5193] Discovery Response from 192.168.0.19
[*11/21/2017 22:49:18.7692] set led_patteren[*11/21/2017 22:49:28.0063]
[*11/21/2017 22:49:28.0063] CAPWAP State: DTLS Setup
[*11/21/2017 22:49:28.0663] dtls_load_ca_certs: LSC Root Certificate not present
[*11/21/2017 22:49:28.0663]
[*11/21/2017 22:49:28.0763]
[*11/21/2017 22:49:28.0763] CAPWAP State: Join
[*11/21/2017 22:49:28.0763] Sending Join request to 192.168.0.19 through port 5256
[*11/21/2017 22:49:28.0863] Join Response from 192.168.0.19
[*11/21/2017 22:49:28.1462]
[*11/21/2017 22:49:28.1462] CAPWAP State: Image Data
[*11/21/2017 22:49:28.1962] do NO_UPGRADE, part2 is active part
[*11/21/2017 22:49:28.2062]
[*11/21/2017 22:49:28.2062] CAPWAP State: Configure
[*11/21/2017 22:49:28.2062] DOT11_CFG[0] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:49:28.2062] DOT11_CFG[1] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:49:28.7860] set led_patteren 8
[*11/21/2017 22:49:59.5664] Re-Tx Count=11, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:49:59.5664]
[*11/21/2017 22:50:01.5458] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Configure(8).
[*11/21/2017 22:50:02.4155] Re-Tx Count=12, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:50:02.4155]
[*11/21/2017 22:50:05.2646] Re-Tx Count=13, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:50:05.2646]
[*11/21/2017 22:50:08.1238] Re-Tx Count=14, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:50:08.1238]
[*11/21/2017 22:50:10.9729] Re-Tx Count=15, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:50:10.9729]
[*11/21/2017 22:50:13.8220] Re-Tx Count=16, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:50:13.8220]
[*11/21/2017 22:50:13.8220] Max retransmission count exceeded, going back to DISCOVER mode.
[*11/21/2017 22:50:13.8220]
[*11/21/2017 22:50:13.8220] CAPWAP State: DTLS Teardown
[*11/21/2017 22:50:18.5705] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:50:18.5705] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:50:18.6005] Discovery Response from 192.168.0.19
[*11/21/2017 22:50:18.8104] set led_patteren 12
[*11/21/2017 22:50:28.0775]
[*11/21/2017 22:50:28.0775] CAPWAP State: DTLS Setup
[*11/21/2017 22:50:28.1475] dtls_load_ca_certs: LSC Root Certificate not present
[*11/21/2017 22:50:28.1475]
[*11/21/2017 22:50:28.1475]
[*11/21/2017 22:50:28.1475] CAPWAP State: Join
[*11/21/2017 22:50:28.1475] Sending Join request to 192.168.0.19 through port 5256
[*11/21/2017 22:50:28.1575] Join Response from 192.168.0.19
[*11/21/2017 22:50:28.2175]
[*11/21/2017 22:50:28.2175] CAPWAP State: Image Data
[*11/21/2017 22:50:28.2775] do NO_UPGRADE, part2 is active part
[*11/21/2017 22:50:28.2775]
[*11/21/2017 22:50:28.2775] CAPWAP State: Configure
[*11/21/2017 22:50:28.2775] DOT11_CFG[0] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:50:28.2775] DOT11_CFG[1] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:50:28.8273] set led_patteren 8
[*11/21/2017 22:50:59.6277] Re-Tx Count=11, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:50:59.6277]
[*11/21/2017 22:51:01.5671] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Configure(8).
[*11/21/2017 22:51:02.4868] Re-Tx Count=12, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:51:02.4868]
[*11/21/2017 22:51:05.3359] Re-Tx Count=13, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:51:05.3359]
[*11/21/2017 22:51:08.1950] Re-Tx Count=14, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:51:08.1950]
[*11/21/2017 22:51:11.0441] Re-Tx Count=15, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:51:11.0441]
[*11/21/2017 22:51:13.8932] Re-Tx Count=16, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:51:13.8932]
[*11/21/2017 22:51:13.8932] Max retransmission count exceeded, going back to DISCOVER mode.
[*11/21/2017 22:51:13.8932]
[*11/21/2017 22:51:13.8932] CAPWAP State: DTLS Teardown
[*11/21/2017 22:51:18.6417] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:51:18.6417] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:51:18.6717] Discovery Response from 192.168.0.19
[*11/21/2017 22:51:18.8517] set led_patteren 12
[*11/21/2017 22:51:28.1487]
[*11/21/2017 22:51:28.1487] CAPWAP State: DTLS Setup
[*11/21/2017 22:51:28.2087] dtls_load_ca_certs: LSC Root Certificate not present
[*11/21/2017 22:51:28.2087]
[*11/21/2017 22:51:28.2087]
[*11/21/2017 22:51:28.2087] CAPWAP State: Join
[*11/21/2017 22:51:28.2187] Sending Join request to 192.168.0.19 through port 5256
[*11/21/2017 22:51:28.2187] Join Response from 192.168.0.19
[*11/21/2017 22:51:28.2887]
[*11/21/2017 22:51:28.2887] CAPWAP State: Image Data
[*11/21/2017 22:51:28.3387] do NO_UPGRADE, part2 is active part
[*11/21/2017 22:51:28.3387]
[*11/21/2017 22:51:28.3387] CAPWAP State: Configure
[*11/21/2017 22:51:28.3387] DOT11_CFG[0] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:51:28.3387] DOT11_CFG[1] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:51:28.8585] set led_patteren 8
[*11/21/2017 22:51:59.6989] Re-Tx Count=11, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:51:59.6989]
[*11/21/2017 22:52:01.5783] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Configure(8).
[*11/21/2017 22:52:02.5580] Re-Tx Count=12, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:52:02.5580]
[*11/21/2017 22:52:05.4171] Re-Tx Count=13, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:52:05.4171]
[*11/21/2017 22:52:08.2662] Re-Tx Count=14, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:52:08.2662]
[*11/21/2017 22:52:11.1153] Re-Tx Count=15, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:52:11.1153]
[*11/21/2017 22:52:13.9644] Re-Tx Count=16, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:52:13.9644]
[*11/21/2017 22:52:13.9644] Max retransmission count exceeded, going back to DISCOVER mode.
[*11/21/2017 22:52:13.9644]
[*11/21/2017 22:52:13.9644] CAPWAP State: DTLS Teardown
[*11/21/2017 22:52:18.7229] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:52:18.7229] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:52:18.7429] Discovery Response from 192.168.0.19
[*11/21/2017 22:52:18.8929] set led_patteren 12
[*11/21/2017 22:52:28.2200]
[*11/21/2017 22:52:28.2200] CAPWAP State: DTLS Setup
[*11/21/2017 22:52:28.2800] dtls_load_ca_certs: LSC Root Certificate not present
[*11/21/2017 22:52:28.2800]
[*11/21/2017 22:52:28.2800]
[*11/21/2017 22:52:28.2800] CAPWAP State: Join
[*11/21/2017 22:52:28.2800] Sending Join request to 192.168.0.19 through port 5256
[*11/21/2017 22:52:28.2900] Join Response from 192.168.0.19
[*11/21/2017 22:52:28.3499]
[*11/21/2017 22:52:28.3499] CAPWAP State: Image Data
[*11/21/2017 22:52:28.3999] do NO_UPGRADE, part2 is active part
[*11/21/2017 22:52:28.4099]
[*11/21/2017 22:52:28.4099] CAPWAP State: Configure
[*11/21/2017 22:52:28.4099] DOT11_CFG[0] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:52:28.4099] DOT11_CFG[1] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:52:28.8998] set led_patteren 8
[*11/21/2017 22:52:59.7801] Re-Tx Count=11, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:52:59.7801]
[*11/21/2017 22:53:01.5995] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP state: Configure(8).
[*11/21/2017 22:53:02.6292] Re-Tx Count=12, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:53:02.6292]
[*11/21/2017 22:53:05.4783] Re-Tx Count=13, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:53:05.4783]
[*11/21/2017 22:53:08.3374] Re-Tx Count=14, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:53:08.3374]
[*11/21/2017 22:53:11.1865] Re-Tx Count=15, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:53:11.1865]
[*11/21/2017 22:53:14.0357] Re-Tx Count=16, Max Re-Tx Value=5, NumofPendingMsgs=1
[*11/21/2017 22:53:14.0357]
[*11/21/2017 22:53:14.0357] Max retransmission count exceeded, going back to DISCOVER mode.
[*11/21/2017 22:53:14.0357]
[*11/21/2017 22:53:14.0357] CAPWAP State: DTLS Teardown
[*11/21/2017 22:53:18.7942] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:53:18.7942] In Flexconnect standalone, skip radio reset
[*11/21/2017 22:53:18.8242] Discovery Response from 192.168.0.19
[*11/21/2017 22:53:18.9341] set led_patteren 12
[*11/21/2017 22:53:28.2912]
[*11/21/2017 22:53:28.2912] CAPWAP State: DTLS Setup
[*11/21/2017 22:53:28.3512] dtls_load_ca_certs: LSC Root Certificate not present
[*11/21/2017 22:53:28.3512]
[*11/21/2017 22:53:28.3512]
[*11/21/2017 22:53:28.3512] CAPWAP State: Join
[*11/21/2017 22:53:28.3512] Sending Join request to 192.168.0.19 through port 5256
[*11/21/2017 22:53:28.3612] Join Response from 192.168.0.19
[*11/21/2017 22:53:28.4212]
[*11/21/2017 22:53:28.4212] CAPWAP State: Image Data
[*11/21/2017 22:53:28.4711] do NO_UPGRADE, part2 is activeart
[*11/21/2017 22:53:28.4811]
[*11/21/2017 22:53:28.4811] CAPWAP State: Configure
[*11/21/2017 22:53:28.4811] DOT11_CFG[0] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:53:28.4811] DOT11_CFG[1] Radio Mode is changed from FlexConnect to FlexConnect
[*11/21/2017 22:53:28.9410] set led_patteren 8
02-04-2018 01:38 AM
Anyone an idea?
Otherwise I can't use this AP...
02-19-2018 07:15 AM
This is super frustrating!
So, I'm willing to buy a SmartNet Contract for this AP to be able to make an update to the newest FW to finally use this thing.
Cisco wants me to purchase the license via a certified partner.
None of those partners is willing to sell a Smartnet Contract to me because I'm not a corporate client...
Is there anybody who could PM me a ZIP?
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