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User can ping gateway, but cannot ping internet after connected to ssid

interfacedy
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Spotlight

Hi We have cisco wlc 2500 and joined AP2600. The wlc is connected to a switch. The client can get ip address from dhcp server located at the switch and the switch can ping internet, but after the user get ip address from the dhcp server, the user can only ping the switch gateway, CANNOT ping internet. Anyone can tell if this is wireless wlc issue or something else? Thank you

6 Replies 6

marce1000
VIP
VIP

 

 - You need to make sure routing-to-the-internet is fully OK, for the client IP's and or no firewalling-solutions blocking Internet access

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Jaderson Pessoa
VIP Alumni
VIP Alumni

Hello.

 

check if there is nat created for wireless network.

Jaderson Pessoa
*** Rate All Helpful Responses ***

Thanks for your reply. The PCs are connected to the switch. These PCs can ping 8.8.8.8 via wired cable, but cannot ping via wireless. 

where does the traceroute to internet fail -start probing from here.

does nslookup resolve.

are service provider dns pingable.

 

frederick.mercado
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Spotlight

We have the same issue despite NAT setup. What did you do?

ammahend
VIP
VIP

“switch can ping internet” - from switch can you ping internet with source ip of pc subnet ? 

 

-hope this helps-
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