Re: WiFi intermittent when connecting using Intel(R) Wi-Fi 6 AX200 160 - Page 2

JohnAJ · ‎11-21-2021

Hi all,

Recently I have the user that using their laptop to connect to the WiFi using Intel(R) Wi-Fi 6 AX200 160MHz adapter.

The issue is happen randomly, and suddenly disconnected from the network. My AP model is 1602 and 2602 running on version 8.5.140.

If I am connecting to the network (I am using Intel(R) Wireless-AC 9560 160MHz adapter), I'm not experience any intermittent issue.

Just to check, anyone facing the same issue with me? Appreciate your guys feedback, thanks!

Rich R · ‎04-22-2022

What version of software is the 5508 running?

Have you updated the AX200 to the latest Intel drivers?

Have you done a full debug client and run that through the debug analyser?

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Leo Laohoo · ‎02-24-2024

For Realtek RTL88xx, the wireless NIC driver should be, at a minimum, 6001.10.352.0 (and later). Refer to CSCwf03870.

For Intel-based AX2xx, the wireless NIC drivers should be 22.200.2.1 (and later) or 22.220.0.0 (and later). Refer to CSCwe50033.

WiFi intermittent when connecting using Intel(R) Wi-Fi 6 AX200 160MHz