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Wireless I/O graph-- What this pattern means? Why consistent timeouts?

Hello.

Please see 2 images attaches-- I/O graph, and pcap.

QUESTIONS:

1. What does this specific pattern in this wireless I/O Graph represent?

2. Why does wireless device exchange no packets for approximately 1.5 seconds in a repeating pattern?

Any helpful input is appreciated.

Additional information: This may not be relevant to the graph (because after research I expect the symptom is a documented bug involving Apple security protocol implementation.): Client is experiencing symptom that only Apple vendor devices are being randomly disconnected from 1st SSID of multiple SSID wireless network.

WLC= C9800-40-K9, AP= C9120

I look forward to your input. Thank you.

4 Replies 4

if only APPLE then there is high chance that you need enable Fast transition.
https://www.cisco.com/c/dam/en/us/td/docs/wireless/controller/technotes/80211r-ft/b-80211r-dg.html

 

Ambuj M
VIP
VIP

This does seem like a buggy behavior, this can not be contention, time is too long, if you have QOS enabled and high number of devices using wireless medium preferably then it’s possible to see such pattern but again 1.5 sec seem to long and I am not sure you are using 802.11e heavily. 
what’s the effect of this ? Are you seeing degraded performance on these devices ?

have you compared the graph with any other non-apple device ? 

-hope this helps-

Rich R
VIP
VIP

What version of software is your 9800-40 running?

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Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
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TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
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- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
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Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

Arshad Safrulla
VIP Alumni
VIP Alumni

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