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WLC 2504 2702i-UXK9 not connecting after prime

jd653687
Beginner
Beginner

We have a WLC 2504 with several 27021-E-K9 AP's that are working fine. We now have 2 2702i-UX-K9 AP's and I was able to Prime the AP's with the mobile app. I pressed configure (only option) and than the AP's auto reset and the AP's are not connection to the WLC anymore,

The error on the AP is:

*Jan 3 16:43:10.483: Using SHA-2 signed certificate for image signing validation.
*Jan 3 16:43:18.003: AP image integrity check PASSED

*Jan 3 16:43:18.011: Non-recovery image. PNP Not required.

*Jan 3 16:43:18.039: Cert ISSUER (39): cn=Cisco Manufacturing CA SHA2,o=Cisco

*Jan 3 16:43:18.075: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Jan 3 16:43:19.179: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Jan 3 16:43:19.187: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Jan 3 16:43:20.179: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Jan 3 16:43:20.411: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Jan 3 16:43:21.411: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up%Default route without gateway, if not a point-to-point interface, may impact performance
*Jan 3 16:43:30.675: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.100.199.157, mask 255.255.255.0, hostname AP0462.732e.a1b8

*Jan 3 16:43:36.687: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 port 0 CLI Request Triggered
*Jan 3 16:43:37.687: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 port 514 started - CLI initiated
Translating "CISCO-CAPWAP-CONTROLLER.TheHumanNetwork.local"...domain server (10.100.100.2) [OK]

*Jan 3 16:43:58.699: AP has SHA2 MIC certificate - Using SHA2 MIC certificate for DTLS.

*Jan 3 16:45:21.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.100.199.150 peer_port: 5246
*Jan 3 16:45:21.391: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.100.199.150 peer_port: 5246
*Jan 3 16:45:21.395: %CAPWAP-5-SENDJOIN: sending Join Request to 10.100.199.150
*Jan 3 16:45:21.471: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_record.c:169 Pkt too old last_seq_num : 1,Received sequence num: 1 distance: 0
*Jan 3 16:45:39.471: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.100.199.150:5246

 

Searched internet but didn't find a solution

WLC:Software Version 8.5.135.0

Wireless AP image 8.5.135.0

 

Any idea how to solve this?

Regards.

 

1 Accepted Solution

Accepted Solutions

jd653687
Beginner
Beginner

cleared private-config

reload AP

WLC was able to see the AP again.

Set the AP to local

Created a SSID unprime with WPA key

Connect my mobiel started the app and I was able to configure

After reload of the AP the WLC was silll seeing the AP and then I changed it to Flexconnect

Added the vlans

Working fine now.

Dont know what went wrong the first time.

View solution in original post

5 Replies 5

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
Time and date on the controller could be wrong.

Thanks for your reply.
Should have told that earlier, but time and date are right. I already checked this. I checked lots of things but cannot find the problem.

jd653687
Beginner
Beginner

I found in de WLC log the problem and after search the net I found the following:

https://community.cisco.com/t5/wireless-and-mobility/ap-not-joining-wlc-regulatory-domain-problems/td-p/3217274

Seems that I am in the same boat as Sergej with bug id CSCvi34340

There seems no workaround for this problem.

 

 

jd653687
Beginner
Beginner

For now I cleared the private-config.

Ik can see the AP again in the WLC but now it is unprimed.

Configured the AP now as I want it to work. Tomorrow I go on site and will prime the AP again. Ik hope this is the solution.

 

jd653687
Beginner
Beginner

cleared private-config

reload AP

WLC was able to see the AP again.

Set the AP to local

Created a SSID unprime with WPA key

Connect my mobiel started the app and I was able to configure

After reload of the AP the WLC was silll seeing the AP and then I changed it to Flexconnect

Added the vlans

Working fine now.

Dont know what went wrong the first time.

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