Re: WLC 5520 looses its smart licensing registration

Clem58 · ‎05-10-2021

Hello,

We have a WLC 5520, firmware 8.2.170.0, it's registering correctly with smart licensing mode :

But after a while, around 3 weeks, the status revert to unregister, and I have to register it again into the smart licensing portal.

Do you have an idea what can cause this unregistering behavior ?

marce1000 · ‎05-10-2021

- Use a syslog-server on the WLC , to capture logs. Perhaps at the particular time of the problem , some log messages can then be observed, which can give more info on what happened.

M.

-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

saravlak · ‎05-11-2021

Update the code to 8.5 and give it a try, if it doesn't break any AP support.

Clem58 · ‎05-11-2021

Hi Saravlak, it's planned to upgrade to 8.5.171.0 in a few months, so I'll see if it has solved this bug, in the meantime I will register it again when required.
Thanks for your help.

saravlak · ‎05-11-2021

i believe its likely resolved in 8.5 as there is no support by cisco on earlier code releases.