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WLC 9800 CSSM on-prem

as00001111
Level 5
Level 5

Hi,

I got a CSSM on-prem Server and there are a lot of AIR-DNA licenses.

Can you tell me how to link the C9800 to the CSSM on-prem?

I can't find any useful information in the internet.

Thank you in advance!

6 Replies 6

Hi,
You have to generate a Token from CSSM server and add it to WLC. And also make sure that from in your smart account which is created on Cisco Portal these licenses are added. And generate license request file from Cisco Portal and upload it to CSSM.

Refer below link

 

https://www.youtube.com/watch?v=sbQz52miAlA

https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/config-guide/b_wl_16_10_cg/smart-licensing.html

Mark my post if it resolves your issue.

But how to put the ip address of the CSSM and so forth.

The link you sent me only describes how to apply the token.

But token doesn't contain ip addresses.

as00001111
Level 5
Level 5

Hi,

any hints on how configuring the ip of the cssm?

The 9800 documentation seems to be missing the detail on this but it's basically the standard smart-call-home configuration.
See the "Configuring the Call Home Service for Cisco Smart Software Manager On-Prem" section in https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9300/software/release/16-9/configuration_guide/sys_mgmt/b_169_sys_mgmt_9300_cg/configuring_smart_licensing.html
The CSSM server should have provided the URL to use.
------------------------------
Please click Helpful if this post helped you and Accept as Solution if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

On-prem CSSM is currently not supported with 9800 and will likely throw errors. This issue is supposed to be fixed by end of summer timeframe on the CSSM side.

eliegerges
Level 3
Level 3

Hello,

Please i need  a clear documentation on how to connect a 9800 WLC to a Smart Software Manager on Prem, both CLI and GUI methods.

Thank you

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