12-06-2011 07:56 AM - edited 07-03-2021 09:11 PM
hi friends,
actually i have a wism card installed on cat6509 series switch
from switch sh module showing wism is pass and ok
and sh wism status also showing every thing is ok
i configured the basic configuration setup for controller 1
but when i try to login through consol port of 2nd controller its stuck i mean hang
also its not doing harware test and exactly at this its stuck
but at startup of boot option comes like to change primary or secondry image and clear configr etc etc
i pressed ESC key than it show me this error
Boot Options
Please choose an option from below:
1. Run primary image (version Not Found) (active)
2. Run backup image (version Not Found)
3. Manually update images
4. Change active boot image
5. Clear Configuration
Please enter your choice: 1
** Unable to use ide 0:4 for fatload **
** Unable to use ide 0:4 for fatload **
Bad Magic Number
kindly advise me how i can fix my unit
i will relly appreciate
this is very urgent and important for me
many thanks in advance
12-07-2011 01:25 AM
Hi
Check out this FAQ:
http://www.cisco.com/en/US/products/ps6366/products_qanda_item09186a008082c464.shtml
You will need to contact your Cisco rep to progress.A. The reason for this error might be a hardware issue. Open a TAC case to further troubleshoot this problem. In order to open a TAC case, you need to have a valid contract with Cisco. Refer to Technical Support in order to contact the Cisco TAC.
thanks
Bryn
08-07-2012 07:27 AM
Hi there..
We have encountered the same error on our WLC today and have raised a fault with TAC.
Did this turn out to be a hardware fault or was it fixable in the end ?..
Regards
Jon.
08-07-2012 07:45 AM
Hello
we replaced the unit at the end.
thanx
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