We have one customer who have deployed a unified wireless solution using WLC4402. They implemented high security that they have disabled telnet, http & https connectivity to the WLC. Now, configuration changes needs to be done on the WLC but unfortunately they have lost the provided console cable. Is there other ways to connect to the WLC?
If the console is a must, would someone know the console cable pin-outs for the WLC?
appreciate the quick response guys. tnx.
found some of serial cables but no luck.
used ssh using securecrt but is not working.
service port? whats the procedure to connect to it?
and also i have observed that directly connected device sees the WLC via cdp but could not ping it. would someone know why?
Haha, well, that's no doubt the lesson that will come from this.
The serial cables didn't work? I really question whether this device is working. Did you lock the console too? If not, that should work fine. Make sure your settings are correct - 9600 baud, etc...
The service port won't work with HTTP and HTTPS disabled.
Finally, you won't be able to ping the WLC's AP Manager interface, but that's not usually the interface that shows up in CDP. Maybe it's possible that the WLC is bad? Does the wireless still work? As best you can tell, are the APs still associated to the controller?
Next step is to open a Cisco TAC case and ask them if it's possible to reset to factory defaults some other way...