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ASR9006 + A9K-RSP880-LT-SE + A9K-MOD160-SE

nokoya001
Level 1
Level 1

Tried reloading and failed, any clue ?

 

RP/0/RSP0/CPU0# sh ver
Sun Sep 20 19:15:27.249 CST
Cisco IOS XR Software, Version 24.2.2
Copyright (c) 2013-2024 by Cisco Systems, Inc.

Build Information:
 Built By     : swtools
 Built On     : Sun Sep 29 01:55:38 PDT 2024
 Built Host   : iox-ucs-001
 Workspace    : /auto/srcarchive10/prod/24.2.2/asr9k-x64/ws
 Version      : 24.2.2
 Location     : /opt/cisco/XR/packages/
 Label        : 24.2.2

RP/0/RSP0/CPU0# sh platform 
Sun Sep 20 19:07:49.625 CST
Node              Type                       State             Config state
--------------------------------------------------------------------------------
0/RSP0/CPU0       A9K-RSP880-LT-SE(Active)   IOS XR RUN        NSHUT
0/FT0             ASR-9006-FAN               OPERATIONAL       NSHUT
0/FT1             ASR-9006-FAN               OPERATIONAL       NSHUT
0/1               A9K-MOD160-SE              SW_INACTIVE       
0/PT0             A9K-AC-PEM-V2              OPERATIONAL       NSHUT

sysadmin-vm:0_RSP0# admin
sysadmin-vm:0_RSP0# hw-module location 0/1 reload force  
Sun Sep  20 11:07:08.398 UTC+00:00
Reloading the module will be traffic impacting if not properly drained. Continue to Reload hardware module ? [no,yes] yes0/RSP0/ADMIN0:Sep 20 19:07:10.000 CST: shelf_mgr[2601]: %INFRA-SHELF_MGR-6-USER_ACTION : User admin(192.0.0.4) requested CLI action 'force card reload' for location 0/1  

0/RSP0/ADMIN0:Sep 20 19:07:12.000 CST: shelf_mgr[2601]: %INFRA-SHELF_MGR-4-CARD_RELOAD : Reloading card 0/1  
result Card reload request on 0/1 failed.
sysadmin-vm:0_RSP0# 0/RSP0/ADMIN0:Sep 20 19:07:12.000 CST: shelf_mgr[2601]: %INFRA-SHELF_MGR-4-CARD_RELOAD_FAILED : Reload failed on location 0/1, reason 'PD layer reported failure'  
0/RSP0/ADMIN0:Sep 20 19:07:12.000 CST: shelf_mgr[2601]: %INFRA-SHELF_MGR-6-HW_EVENT : Rcvd HW event HW_EVENT_FAILURE, event_reason_str 'Unknown/Unsupported card inserted in the chassis' for card 0/1  
0/RSP0/ADMIN0:Sep 20 19:07:12.000 CST: shelf_mgr[2601]: %INFRA-SHELF_MGR-3-HW_FAILURE_EVENT : HW failure event HW_EVENT_FAILURE, event_reason_str 'Unknown/Unsupported card inserted in the chassis' for card 0/1  
0/RSP0/ADMIN0:Sep 20 19:07:12.000 CST: shelf_mgr[2601]: %INFRA-SHELF_MGR-3-CARD_SW_FAILED : Card: 0/1 software state going to FAILED  
0/RSP0/ADMIN0:Sep 20 19:07:12.000 CST: shelf_mgr[2601]: %INFRA-SHELF_MGR-3-CARD_HW_FAILED : Card: 0/1 hardware state going to FAILED  

 

 

1 Accepted Solution

Accepted Solutions

tkarnani
Cisco Employee
Cisco Employee
 A9K-MOD160-SE 

this card is not supported on 64bit systems

this is typhoon based, only tomahawk and higher

https://www.cisco.com/c/en/us/support/docs/routers/asr-9000-series-aggregation-services-routers/116726-qanda-product-00.html

View solution in original post

1 Reply 1

tkarnani
Cisco Employee
Cisco Employee
 A9K-MOD160-SE 

this card is not supported on 64bit systems

this is typhoon based, only tomahawk and higher

https://www.cisco.com/c/en/us/support/docs/routers/asr-9000-series-aggregation-services-routers/116726-qanda-product-00.html