Cisco ASR 9010 Copper port problem

[mostakimulhuq]

Recently we have purchased Cisco ASR 9010 router. We have setup a 1Gbps copper based SFP module in the line card. It detect the module and I have found this by using show controller. But when I coonect a RJ-45 cable between thre router and my laptop, port do not up, even I connect the cable to a cisco switch that time also it is not working. Is there any command to up this port!

Please help.

Regards,

Shuvo

[Leo Laohoo]

Your laptop has a triple-speed (10/100/1000BaseTx) NIC card?

[robyn.byrne]

Hi,

What model SFP are you using ? as I believe it needs to be SFP-GE-T.

Thanks

RJ

[nmarques.zapp]

try enabling autonegociation with:

no duplex

no speed

on the switch side try:

duplex full

if the SPF is ok it should come up.

[jstuxuhu0816]

Do you need to use the media-type command?

Sent from Cisco Technical Support iPad App

[charlhug]

You likely need "negotiation auto" configured under this port, as many devices have autonegotiation enabled by default but the ASR9000 does not. The "media-type" command is not present on the ASR9000 as it's used to switch between SFPs and fixed copper ports - not for copper SFPs.

[jstuxuhu0816]

For the "Negotiation auto", do you mean for 1000M interface, since the 10G interface is alwasy force-up.

[Michalis Milaitis]

Try to configure this command under the interface :

"transceiver permit pid all"

[mostakimulhuq]

Thank Michalis.

I have applied your command and it is working.

Thanks very much for your co-operation.

Regards,

Shuvo

[Riccardo Romani]

hi , i have same problem with 1G ports on my asr9010 , both with SFP-T transc and with 1000BASE-SX SFP

[nkarpysh]

Pls check following link about transceivers support:

https://supportforums.cisco.com/t5/service-providers-blogs/asr9000-policy-3rd-party-optics/ba-p/3106940

Niko

[Riccardo Romani]

i'm not able to bring up 1gb copper ports on my asr9010 , linecard is A9K-40GE-TR SFP type is SFP-GE-T . i did put the following commands under every interfaces:

transceiver permit pid all

negotiation auto

service unsupported-transceiver

without success. Can somebody help me?

[nkarpysh]

Hi Riccardo,

The best way is to open the TAC case to verify it in detail. Here we can check basics if you provide output of
show pfm loc all
"show controller Gig... all" -- put the correct port number
show log

Have you also made sure that there are no L1 issues on the line itself? Does the interface come with loopback internal?

Niko

[Riccardo Romani]

Hello , here attached the show commands required.

[nkarpysh]

Hi RIccardo,

Thanks for the logs. I see that SFP is supported by the system so problem is different from what is discussed above:

Pluggable Compl.    : (Service Un) - Compliant
Pluggable Type Supp.: (Service Un) - Supported
Pluggable PID Supp. : (Permit All) - Supported

We can see that link stays down as no incoming signal detected:

H/W Link Defects    : (0x0000000000000038)  HW_LINK SFP_PHY_LINK LASI  ------ loss of signal

Also supported by this:

"Down (Reason: Link loss or low light"

This can identify the problem on:

- cable

- remote side

- transceiver itself

Best course of action will be:

- Open TAC case to verify it

- check cable

- Try to use any other know good transceiver in same port

- Try to use any other know good transceiver on remote side

- Change port on either side of this link

HTH

Niko