ncs5501 - stuck in sysadmin mode - how to return to router rp0 user

[robert_gain@comcast.com]

ncs5501 - stuck in sysadmin mode - how to return to router rp0 user mode

[smilstea]

If you are in the sysadmin prompt or any shell prompt you should be able to enter 'exit' and return to the prior prompt. Are you on console? Its also possible someone entered 'ctrl' + 'o' (as in orange) to change the console between the 3 modes, simply enter that sequence again to switch to a different prompt.

Sam

[robert_gain@comcast.com]

When I ssh into the device - it would already be in sysadmin mode. Exit and end did not work. Seemed like XR mode wasn't there

[smilstea]

Does show users say ssh or console?
sysadmin-vm:0_RP1# show users
Mon Jun 10 21:12:46.202 UTC+00:00
Session User Context From Proto Date Mode
*1536 smilstea cli 192.0.112.4 ssh 21:12:44 operational
sysadmin-vm:0_RP1#

This is telling me that I came from the XR default SDR VM
Show vm
Location: 0/RP1
Id Status IP Address HB Sent/Recv
-------------------------------------------------------------
sysadmin running 192.0.112.1 NA/NA
default-sdr running 192.0.112.4 525385/525385

When you swap between VMs (XR and sysadmin) you are really doing an SSH.

There are multiple consoles on the box so you could be connected to the wrong one, or the XR default SDR VM could be down so its throwing you to sysadmin.