03-01-2023 09:46 AM
Trying to sync NCS-5500 with CSSM for smart license activation through CSLU instead of on-prem SSM. Did not find working solution. NCS-5500 is running on IOS-XR 7.7.2.
Details instruction will be helpful.
Thanks in advance.
03-01-2023 10:00 AM
Can you provide your smart licensing configuration and smart call-home configuration?
Also what error are you seeing?
Can you ping and telnet to the https port of the server using the source port / interface on your router and vrf?
Sam
03-01-2023 10:15 AM
Hi Sam,
Thank you for quick response.
RTR-G1#sh license status
Thu Mar 2 00:05:57.965 +06
Smart Licensing is ENABLED
Utility:
Status: DISABLED
Data Privacy:
Sending Hostname: yes
Callhome hostname privacy: DISABLED
Smart Licensing hostname privacy: DISABLED
Version privacy: DISABLED
Transport:
Type: Callhome
Registration:
Status: UNREGISTERED
Export-Controlled Functionality: NOT ALLOWED
License Authorization:
Status: No Licenses in Use
Export Authorization Key:
Features Authorized:
<none>
Miscellaneous:
Custom Id: <empty>
Call home and smart license configuration
call-home
service active
contact smart-licensing
profile CiscoTAC-1
active
destination transport-method email disable
destination transport-method http
license smart url http://192.168.20.105:8182/cslu/v1/pi
192.168.20.105 is CSLU node.
Ping from CSLU host 192.168.20.105 to the router is okay, need to check telnet to the https port.
Using CSLU connection method: CSLU initiated - REST API.
When i start pooling, in CSLU getting error "FAILED:Unable to connect. Provide correct Host/IP of the product instance and make sure HTTPS is configured."
03-01-2023 04:15 PM
try adding source interface,
03-01-2023 04:56 PM
This error is coming from CSLU not the ncs5500 right?
I'm not familiar with CSLU, is it acting as the smart licensing server, or are you using the public cisco.com server for smart licensing? The NCS needs to point to the smart licensing server for authentication, on-prem or off-prem.
The error message suggests an issue with CSLU connecting to the server, also you have to use HTTPS.
Sam
03-02-2023 12:45 AM
Sam, you are right. error is coming from CSLU.
"Cisco Smart License Utility Manager (CSLU) is a Windows-based solution that enables customers to manage devices from their premises instead of having to directly connect their Smart Licensed enabled product instances to Cisco Smart Software Manager hosted on cisco.com."
My understanding is CSLU can be use instead of on-prem SSM. Connectivity as NCS5500 <-----> CSLU <-----> CSSM/cisco.com
Telnet from NCS5500 to CSLU (192.168.20.105) on port 8180 and 8182 seems okay.
RTR-G1#telnet 192.168.20.105 8180
Trying 192.168.20.105...
Connected to 192.168.20.105.
Escape sequence is '^^q'.
^MHTTP/1.1 400 Bad Request
Content-Type: text/plain; charset=utf-8
Connection: close
400 Bad Request
RTR-G1#telnet 192.168.20.105 8182
Trying 192.168.20.105...
Connected to 192.168.20.105.
Escape sequence is '^^q'.
^MHTTP/1.1 400 Bad Request
Content-Type: text/plain; charset=utf-8
Connection: close
400 Bad Request
NCS5500 deployed remotely, I did not add any source interface or vrf for license settings, also not sure which command need to add.
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