I can not figure out how to pair my adapter with my headset
I have the headset plugged into my computer via a USB cable and Cisco Accessory Hub can see both.
Sliding the pairing button on the headset without the cable seems to do nothing other than the lady tells me I'm in paring mode.
I've deleted the Bluetooth profiles
What am I missing to get these two to pair?
This is possibly not the adapter that shipped with the headset.
Accepted Solutions
The Cisco USB HD adapter is primarily for devices that don’t have Bluetooth functionality. In this case, you connect the USB adapter and if it came with the headset, it will be prepared. You can start using it without any additional settings. If you want to disconnect, simply remove the adapter.
If you’re using this headset with a PC that has Bluetooth capability, you don’t need this adapter. You can connect them directly to the PC using the headset pairing option.
Using both options is unnecessary and can cause confusion as you might not know which one to choose. This is one of the issues my colleague always asks me to fix, so I finally decided to keep his adapter on my shelf.
To pair the headset with your device, follow the steps shared by @Roger Kallberg.
I lost the Cisco adapter for this headset.
I bought another Cisco adapter and that is the one I've been trying to use
Now I removed the Cisco adapter and inserted an ASUS Bluetooth adapter.
My computer acts like it has NO audio device at all
I'm going to try and save all the open documents I have open and reboot my computer...
This is what I'm seeing
