What is cause 500 and where is it defined?

[derrickgunter]

I see lots of other constants in CiscoCallEv.java but none for 500:

  public static final int CAUSE_INTERWORKINGUNSPECIFIED = 127;

  public static final int CAUSE_CTIPRECEDENCEOUTOFBANDWIDTH = 129;

  public static final int CAUSE_REDIRECTED = 200;

  public static final int CAUSE_OUTBOUNDTRANSFER = 501;

  public static final int CAUSE_OUTBOUNDCONFERENCE = 502;

  public static final int CAUSE_INBOUNDTRANSFER = 503;

  public static final int CAUSE_INBOUNDCONFERENCE = 504;

  public static final int CAUSE_INBOUNDBLINDTRANSFER = 505;

  public static final int CAUSE_CTIMANAGER_FAILURE = 507;

  public static final int CAUSE_CALLMANAGER_FAILURE = 508;

It appears in the jtapi log like this:

1549: Apr 20 12:38:55.226 ADT %JTAPI-JTAPI-7-UNK:(P1-devuser2) 957495/1 CallCtlTermConnDroppedEv SEP000AB86A7B94 [#113] Cause:100 CallCtlCause:209 CiscoCause:500 FeatReason:16

1550: Apr 20 12:38:55.226 ADT %JTAPI-JTAPI-7-UNK:(P1-devuser2) 957495/1 ConnDisconnectedEv 6020::1 [#114] Cause:100 CallCtlCause:0 CiscoCause:500 FeatReason:16

1551: Apr 20 12:38:55.226 ADT %JTAPI-JTAPI-7-UNK:(P1-devuser2) 957495/1 CallCtlConnDisconnectedEv 6020::1 [#115] Cause:100 CallCtlCause:209 CiscoCause:500 FeatReason:16

What does it mean and where is it defined?

Thanks,
Derrick

[derrickgunter]

Similar question for Cause=0.

Appears in jtapi log like this:

1081: Apr 20 13:05:37.410 ADT %JTAPI-JTAPI-7-UNK:(P1-devuser2) 957496/1 TermConnCreatedEv SEP001819231713 [#54] Cause:0 CallCtlCause:0 CiscoCause:100 FeatReason:12

Thanks,
Derrick

[davidn#]

Derrick,

You may have an older version of  the cause codes:

CAUSE_NOERROR               0X00   (0)

CAUSE_INTERNALCAUSE   0X1F4 (500)

David

[derrickgunter]

Thanks David.

I have a fairly new version:

Specification-Title: JTAPI

Specification-Version: 1.2

Specification-Vendor: Sun Microsystems, Inc..

Implementation-Title: CiscoJtapiClient

Implementation-Version: 10.5(1.10000)-2 Release

Implementation-Vendor: Cisco Systems, Inc

What classes are CAUSE_NOERROR and CAUSE_INTERNALCAUSE defined in?

Derrick

[derrickgunter]

I found CAUSE_NOERROR:

public interface CiscoCallEv extends CiscoEv, CallEv {

  public static final int CAUSE_NOERROR = 0;

But still don't know where CAUSE_INTERNALCAUSE is defined.

Thanks,

Derrick

[davidn#]

Should be in the latest JTAPI Interface Spec:

https://developer.cisco.com/fileMedia/download/546e5dc1-6eae-4c28-a0c8-81330f73832d

David

[davidn#]

Derrick,

I couldn't find it in the Interface Spec either but I found it in the Developer Guide:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/jtapi_dev/9_1_1/jtapidevguide/troubleshoot.html

HTH.

David

[derrickgunter]

Ok thanks David.  Looks like it is not official defined in the jtapi source anywhere.

Maybe something that should be correct in a future version.

Thanks again.