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Brooke Hammer
Community Manager
Community Manager

The Community team has successfully completed the latest platform update (you may have already seen some of the changes).  


Community Platform Updates  


New Features & Enhancements 

  • Community Ranks: Hall of Fame and VIP ranks have been simplified  
  • Ask the Experts: Launched Ask the Experts webinars in Portuguese and Korean communities  
  • Collaboration Hardware: Launched new private forum for Collaboration Hardware as a Service subscription customers  
  • Success Tracks: Simplified the UI for Success Track forums, enabling faster deployment of new use case forums  
  • CX Cloud Idea Exchange: On-Demand Data Export, simplifying processing for product managers  
  • Community Health: As part of overall community clean-up, removed the ‘Recognize Your Peers’ spotlight award nomination component community-wide  
  • Community Awards: Updated Spotlight Award Date Field to reflect quarterly award distribution cadence  
  • Cisco User Groups: Updated Cisco User Groups title and button  
  • Collaboration Track: Updated the Collaboration Track Header Image to provide descriptive images and text for community users  
  • Social Media: Updated Twitter icon to X community-wide


Community Engagement Updates


VIP Spotlights 

Get to know our Chinese VIPs: Changjiang Li and Chunlin Geng!  


#CommunityPoll on social 

"Are you keen to know more about what you can do to help address climate change? " 

  • Count me in! = 72% 
  • Maybe = 11% 
  • No thanks = 17% 
  • Other = 0% 
  • [LinkedInX/Twitter] 


Community Live webinars 

Catch the September replays!  


New discussion form  

The CX Cloud forum is launched for more targeted Q&A, discussion and sharing. Explore now or bookmark for later! 


Coming soon 

New (unified) Spotlight Award program is coming our way, stay tuned!  


Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: