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Brooke Hammer
Community Manager
Community Manager

The Community team has successfully completed the latest platform update (you may have already seen some of the changes).  

 

Community Platform Updates  

 

New Features & Enhancements 

  • Community Ranks: Hall of Fame and VIP ranks have been simplified  
  • Ask the Experts: Launched Ask the Experts webinars in Portuguese and Korean communities  
  • Collaboration Hardware: Launched new private forum for Collaboration Hardware as a Service subscription customers  
  • Success Tracks: Simplified the UI for Success Track forums, enabling faster deployment of new use case forums  
  • CX Cloud Idea Exchange: On-Demand Data Export, simplifying processing for product managers  
  • Community Health: As part of overall community clean-up, removed the ‘Recognize Your Peers’ spotlight award nomination component community-wide  
  • Community Awards: Updated Spotlight Award Date Field to reflect quarterly award distribution cadence  
  • Cisco User Groups: Updated Cisco User Groups title and button  
  • Collaboration Track: Updated the Collaboration Track Header Image to provide descriptive images and text for community users  
  • Social Media: Updated Twitter icon to X community-wide

 

Community Engagement Updates

 

VIP Spotlights 

Get to know our Chinese VIPs: Changjiang Li and Chunlin Geng!  

 

#CommunityPoll on social 

"Are you keen to know more about what you can do to help address climate change? " 

  • Count me in! = 72% 
  • Maybe = 11% 
  • No thanks = 17% 
  • Other = 0% 
  • [LinkedInX/Twitter] 

 

Community Live webinars 

Catch the September replays!  

 

New discussion form  

The CX Cloud forum is launched for more targeted Q&A, discussion and sharing. Explore now or bookmark for later! 

 

Coming soon 

New (unified) Spotlight Award program is coming our way, stay tuned!  

 

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