09-28-2023 12:30 AM - edited 09-28-2023 12:46 AM
Does anyone know how to configure the generation of a weekly CDR report and automate the process of sending it via email?
09-28-2023 12:50 AM
Should basically be possible.
Maybe this post helps: https://community.cisco.com/t5/unified-communications-infrastructure/error-sending-cdr-report-to-email-address-troubleshooting-steps/m-p/2983226
09-28-2023 01:37 AM
Already checked that settings, is there any setting to config to automate it, and send the cdr to email?
09-28-2023 01:50 AM
Have you already checked the CDR Analysis and Reporting Administration Guide? It's eveything mentioned there:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/12_5_1/Car/cucm_b_cdr-analysis-reporting-admin-guide-1251/cucm_b_cdr-analysis-reporting-admin-guide-1251_chapter_0100100.html#CUCM_TK_E3A300A2_00
10-10-2023 01:48 AM
I have follow the configuration, it working if I manually send it, for example in > User Report > Top N > By Number of Calls - and sent it manually, it working, I have received the email.
however the automating the it seems it didn't work on my end,
I have configured it in "Automatic Report Generation" and select only the report in top N and update it into enable and also update the parameter, select the Mailing option.
but still its not generating a report and I didnt get an email from that setup.
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