I've been trying to research this question I'm curious about but I am having no success on it. I was wondering what is Cisco's take on CER assigning ERLs on mobile devices and softphones? If end users have the jabber app on their work iphone/android that they take home with them, how does one handle this situation in CER? How about a soft phone on someones laptop? Would you keep it unallocated? Assign it to a Cisco ER group? What would happen if a user used it off that device to call 911? I don't think anyone has really touched on this before and I'm a little curious since US law requires that enterprises to have location services.
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Since there is such a gap, if your organization is deploying Jabber softphones and has a requirement to convey the caller's location in some manner while roaming, then unfortunately you will have to look at 3rd party solutions.
Thank you Adam for the response and the time you took to reply. Yeah I was just wondering about it so I will have to figure out how configure the mobile phones to use their own 911 and not the CER route. No matter what I think it is important to have a plan on how to deal with this. I will research a little more and put information here on what I find so if anyone else has the issue in the future they can look into it.