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Beginner

CUCM-IMP 12.5SU1 cisco sync Agent stuck on starting

Hi all

 

cucm 12.5su1

cucm-imp 12.5su1

 

IMP Sync agent seems to be stuck on starting and than stopped in the PUBLISHER node

 

- i have restarted the server - didn't help

- i have reinstalled the server - didn't help

- found many different Bugs regarding this issue in other versions - but no on mine -tried them ALL - didn't help

 

Did anyone had this issue in this versions ?

 

Screenshot_1.png

 

6 REPLIES 6
Highlighted
VIP Mentor

Re: CUCM-IMP 12.5SU1 cisco sync Agent stuck on starting

Here you go: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg76031

My own summary of the workaround/solution:

SSH into the node with the stuck services and run this command:

set replication-sync monitor disable

Then run and wait for a loooong time for all services to show STARTED:

utils service restart Service Manager

Once all service show started (if this actually fixed your issue), then run this command:

set replication-sync monitor enable

To revert your change.

Anthony Holloway
Highlighted
Beginner

Re: CUCM-IMP 12.5SU1 cisco sync Agent stuck on starting

Hi

 

Thanks for your Quick Reply

 

Tried It with no Success

 

Any Ideas ??

 

Thanks

Highlighted
VIP Mentor

Re: CUCM-IMP 12.5SU1 cisco sync Agent stuck on starting

TAC case?

Anthony Holloway
Highlighted

Re: CUCM-IMP 12.5SU1 cisco sync Agent stuck on starting

thanks. solved my problem.

Highlighted
Enthusiast

Re: CUCM-IMP 12.5SU1 cisco sync Agent stuck on starting

thanks for this info, fixed my problem.  I did not have to wait that long, maybe 5 minutes.

Highlighted
Beginner

Re: CUCM-IMP 12.5SU1 cisco sync Agent stuck on starting

i have the same issue, after deleting IMP from CUCM and adding it again the sync agent is not able to run. what did you do ?

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