08-22-2012 12:20 PM - edited 03-17-2019 02:34 PM
Trying to install 9.0.4. I currently have the Beta, 9.0.0 I get the following popup when trying to install
DLL being called encountered a problem. Heres a piece from the install log
=== Logging stopped: 8/22/2012 14:09:45 ===
MSI (c) (28:EC) [14:09:45:792]: Note: 1: 1708
MSI (c) (28:EC) [14:09:45:792]: Product: Cisco Jabber -- Installation operation failed.
MSI (c) (28:EC) [14:09:45:792]: Windows Installer installed the product. Product Name: Cisco Jabber. Product Version: 9.0.4.10773. Product Language: 1033. Manufacturer: Cisco Systems, Inc. Installation success or error status: 1603.
Probably a windows error, but i figured id ask here. anyone seen this before?
Solved! Go to Solution.
08-23-2012 09:48 AM
Did Jabber install after this message? If not you can try below steps.
1) Click Start, type 'services.msc' and press Enter.
2) From the window, locate the Windows Firewall service, right-click and click Start.
3) Uninstall Beta version.
4) Launch 9.0.4 installer.
This is a know issue in Pre-FCS builds.
Thanks,
Maqsood
08-23-2012 09:48 AM
Did Jabber install after this message? If not you can try below steps.
1) Click Start, type 'services.msc' and press Enter.
2) From the window, locate the Windows Firewall service, right-click and click Start.
3) Uninstall Beta version.
4) Launch 9.0.4 installer.
This is a know issue in Pre-FCS builds.
Thanks,
Maqsood
08-23-2012 11:19 AM
Yes indeed. that fixed the problem, and i have 9.0.4 installed now. Thanks for your help
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