11-01-2019 09:19 AM
Teams is on the roll for us however, we will be keeping Cisco Jabber for voice only.
A recent change was sent out that seems to have registered Teams as the default for making calls "TEL:"
when looking in windows default applicatiosn for this it is still registered to Jaabber.
when i go to Outlook and click a number to call it tries to still launch the call in Teams.
any idea how i can fix this as i would like click to call to work in all apps with Jabber.
Thanks,
Paul.
Solved! Go to Solution.
11-07-2019 12:36 PM
Look at this doc;
Scroll down and review the section called Registry Entries for Protocol Handlers. That's likely your problem.
v/r,
Mark
11-03-2019 06:56 PM
Same thing happened to us, an MS update messed with the protocol defaults.
Is the highlighted setting below still enabled in your MS Teams client?
11-04-2019 04:31 AM
11-07-2019 12:36 PM
Look at this doc;
Scroll down and review the section called Registry Entries for Protocol Handlers. That's likely your problem.
v/r,
Mark
11-07-2019 03:05 PM
Thanks so much - this is absolute GOLD!!!
much appreciate.
Paul.
08-24-2021 02:24 PM
I am getting a 404 error with that link. Was it moved?
08-24-2021 04:15 PM
Try this:
On-Premises Deployment for Cisco Jabber 12.9
But there is also this which is more current:
On-Premises Deployment for Cisco Jabber 14.0
Maren
09-10-2020 11:59 PM
Link is outdated (page not found)!
Any other solution?
09-11-2020 03:08 AM
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