Just setup Jabber (9.0.2) on iphone with Mobile Connect (CUCM 7.1.5). I run into incoming call issue where both Jabber & mobile phone would rings about the same time. I did some of research and Cisco doco below state Mobile Connect should automatically inactivated when Jabber is running and connected to the corporate network.
Anyone has this issue or could point me to the right direction?
When Cisco Jabber is running and connected to the corporate network, and thus available to receive VoIP calls, Mobile Connect is automatically inactivated.
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Great, thank you very much Jonathan.
can you help me with last one dubt, abount mobile device?
Under the Mobile Identity on the TCT device there are also the Remote Destination Profile, wich is the purpose of configure Remote destination profile under Jabber Mobile device?
Thank you very much, five stars for you.
Remote Destinations will always ring, regardless of whether the TCT device is registered or not. A Mobile Identity will not ring when the TCT device is registered to CUCM. This is especially important as you don't want the cellular phone and the wifi phone app contending for the user to click answer on both on the same device. You may still want to use RDP if the user has a home office in addition to their smartphone.