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Beginner

Jabber client URL configuration issue for tuning service discovery

Dear all,

I'm trying to send jabber client URL configuration to change the service domain for service discovery (e.g. ciscojabber://provision?ServicesDomain=example.com&VoiceServicesDomain=uc.example.com) via mail but unfortunately the URL doesn't appear as a hyperlink; It just appears as a clear text.

I need the advice for solving this issue.

Regards;

Omar Gamil

 

8 REPLIES 8
Cisco Employee

Hi Omar,

Hi Omar,

You can use the following procedure:

Use the following procedure to distribute the link from a website.

Procedure


    Step 1   Create an internal web page that includes the configuration URL as an HTML hyperlink.
    Step 2   Email the link to the internal web page to users.
    In the email message, instruct users to perform the following steps:
    1. Install the client.

    2. Click the link in the email message to open the internal web page.

    3. Click the link on the internal web page to configure the client.

    Beginner

    Hi Manish,

    Hi Manish,

    I tried this workaround but unfortunately it didn't work as well. so, is there any other method to solve this issue.

    Thanks in advance

    Cisco Employee

    its strange. i checked the

    its strange. i checked the install guide for jabber 11.6 but it was not mentioned if this method is supported for jabber for windows. can you try the URL which you created on MAC or mobile. The guide which i am referring is below :

    http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_6/cjab_b_on-premises-deployment-ciscojabber-116/cjab_b_on-premises-deployment-ciscojabber-116_chapter_01110.html

    Beginner

    I don't face any issue in the

    I don't face any issue in the windows client as I Installed the client via cmd as mentioned in the document. The problem is in the link for mobile device for android as the device doesn't recognize it as a link, it consider the link as a clear text. I tried the method of putting the link in a web page and it didn't work as well.

    Is there any method overcome this issue?

    Thanks in advance

    Cisco Employee

    can you try adding http: in

    can you try adding http: in front of the link and then check if this works for example

    http://ciscojabber://provision?ServicesDomain=example.com&VoiceServicesDomain=uc.example.com

    Beginner

    Hi Varundeep,

    Hi Varundeep,

    I tried this and didn't work.

    Cisco Employee

    alright then try this and

    alright then try this and this should work.

    1. configure the URL in HTML link. for eg

    <!DOCTYPE html>
    <html>
    <head>
    <title>Hyperlink Example</title>
    </head>
    <body>
    <p>Click below for jabber provisioning</p>
    <a href="ciscojabber://provision?servicesdomain=example.com&ServiceDiscoveryExcludeServices=WEBEX" target="_self">Jabber Provisioning</a>
    </body>
    </html>

    and then save this file as HTML.

    2. once you do this , host this html file on a web server. make sure jabber is able to access web server and this html file.

    this is an ideal sol and should work :)

    Highlighted
    Beginner

    Re: alright then try this and

    Hi Varundeep Chhatwa,

     

    I tried your example and it worked with Android, but it did not work with the Iphone. Do you know how to fix this?

     

    Thanks.

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