Jabber Client version 11.5.4 Build 37452- Directory Connetion issue

[rupam_chakra1983]

Hi

I am doing a lab setup with AD ,CUCM and IM&P.

Version are as follows:

CUCM 11.5.1.10000-6

IM & P : 11.5.1.10000-4

I have created the service profile with UDS as per the screenshot.

But in the client health checkup i can see that the Directory is disconnected.

and because of this I am not able to search any contacts.

This is a on-premises deployment solution .

Any help is appreciated.

Also which logs shall i look for to find the cause in this case.

[Jaime Valencia]

You can try to reset Jabber to make sure you're getting the latest config, otherwise, you can take a Jabber PRT and that will get you what configuration Jabber is getting from CUCM.