Hi guys ,
We have a client implemented Jabber (9.2.5) and Outlook 2010 integration. The issue now is contacts from Outlook are not searchable by Jabber.
There is no globle jabber-config.xml in CUCM. I have deleted the local xml in C:\Users\ xxxx \AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config, also failed by adding the string below:
Any idea what the issue could be ?
Thanks a lot in advance !
We had this problem too. The only approach to this is to have an IM Address associated with your Outlook contact and it could be a bogus entry such as firstname.lastname@example.org. Not so intuitive, but it does work, hopefully Cisco can update their codes so that this is not a requirement in future releases.
Any resolution to this issue? I have the same problem and I've added an IM address in the Outlook contact but that made no difference. I still am unable to search for this Outlook contact within my Jabber for Windows 9.2.6 Build 17088 client.
Did you solve this problem? What's your Outlook version?
I have 2013 Home and Business and it simply doesn't work.
I have an open TAC case since last november.
Did you got an answer from TAC about this problam ? I have the same problem at one of my customers office 2013 64 bit installed on windows 7 64bit.
Everything has worked just great until one day it stops work.
When we try to delete the file from : C:\Users\ xxxx \AppData\Roaming\Cisco\Unified Communications\Jabber\CSF\Config its working again until next time.