Jabber - No Username Specified

[Faisal.Saoud]

I just installed CUCM and IMP v12.5, and configured Jabber to login internal not through MRA. I entered the IP address of CUCM in Jabber "advanced setting" and try to log in and faced this error "no username specified ". I don't know why, although all configuration is fine.

No service Discovery enabled

[Nithin Eluvathingal]

Can you  check  the user in the imp showing assigned. 
Did you tried login to self care portal with the same user?

[Faisal.Saoud]

The user is assigned in imp, and also can log in to self care portal

[b.winter]

Which "username" do you enter, when trying to login in Jabber?

And what is the userid and email in CUCM for that user?

[Nithin Eluvathingal]

Is it On a  mobile device or a jabber desktop . if  on a desktop clear the cache and try it again.

I hope you tried login with the domain name.

2.12.0.0

2.12.0.0

[lpower93]

Have you solved it? I have the same issue. Thanks!

[Hudaifa shakkir Nattukallingal]

Hi,

You can try to generate a problem report and check it.

Go to Jabber -->Help-->Report a problem, then once downloaded the problem report you can analyze it using  HTTP://cway.cisco.com/csa . Upload the problem report and click on the run analysis.

See how it goes.

Thanks

Shakkir