06-04-2014 10:09 AM - edited 03-17-2019 04:13 PM
I was wondering if there is a way to show Jabber usage reports. We were wondering if there was a way to see how many people are logging in and using the application on a regular basis, etc.
Thanks in advance,
Alex LP
06-09-2014 08:39 PM
The system dashboard under Diagnostics in CUPS shows the "Logged-in XMPP users" as the amount of users logged in at the moment. In terms of historical reports I'm not sure if there's a way of seeing peaks and troughs. Between that and the compliance DB we get a fairly good idea of how well it's being used.
02-23-2017 12:16 AM
Hi everyone,
We have Cisco CUCM and IM&P 10.5; and I’m looking for your kind advice if there is a tool or way to have a statistics usage report for Cisco Jabber with below fields:-
Number of Calls, Call Duration, Source and Destination numbers, and QoS
I tried both Prime assurance and Presence-reports, but unfruitful. Even Solarwinds too.
Many thanks in advance.
02-23-2017 07:45 AM
No, there's no way to get an overview of ALL Jabber users, best you can do is use CAR and then search for the users who have a Jabber device to get their individual data.
03-01-2017 04:50 PM
If there is data in your CAR database you can query it from CLI with run sql command:
run sql car SELECT callingpartynumber, finalcalledpartynumber, user_id, origdevicename, duration, origjitter, origlatency, orignumberpacketssent FROM car:tbl_billing_data WHERE origdevicename LIKE 'BOT%'
This for example gives you all records for devicenames that begins with BOT
Use with caution.
03-01-2017 10:38 PM