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Jabber Usage Reports

Alex Pfeil
Rising star
Rising star

I was wondering if there is a way to show Jabber usage reports.  We were wondering if there was a way to see how many people are logging in and using the application on a regular basis, etc.


Thanks in advance,

Alex LP


Geordie Guy

The system dashboard under Diagnostics in CUPS shows the "Logged-in XMPP users" as the amount of users logged in at the moment.  In terms of historical reports I'm not sure if there's a way of seeing peaks and troughs.  Between that and the compliance DB we get a fairly good idea of how well it's being used.

Hi everyone,

We have Cisco CUCM and IM&P 10.5; and I’m looking for your kind advice if there is a tool or way to have a statistics usage report for Cisco Jabber with below fields:-

Number of Calls, Call Duration, Source and Destination numbers, and QoS

I tried both Prime assurance and Presence-reports, but unfruitful. Even Solarwinds too.

Many thanks in advance.

Jaime Valencia
Hall of Fame Cisco Employee Hall of Fame Cisco Employee
Hall of Fame Cisco Employee

No, there's no way to get an overview of ALL Jabber users, best you can do is use CAR and then search for the users who have a Jabber device to get their individual data.



if this helps, please rate

If there is data in your CAR database you can query it from CLI with run sql command:

run sql car SELECT callingpartynumber, finalcalledpartynumber, user_id, origdevicename, duration, origjitter, origlatency, orignumberpacketssent FROM car:tbl_billing_data WHERE origdevicename LIKE 'BOT%'

This for example gives you all records for devicenames that begins with BOT 

Use with caution.