MFT Configuration issue - Cisco XCP File Transfer Manager Not Running

[Vinod16]

Hello Team,

Kindly help us to configure MFT for managed file transfer in Jabber .

I am facing below issue .

1. Cisco XCP File Transfer Manager Not Running

2. Getting error on External file servers - Verify the external file server directory is valid

Attaching error for same .

Thanks in advance .

[Vinod16]

Any1 here for help .

[Maren Mahoney]

Your error message indicates that the directory path is incorrect or that the permissions to that directory are not correct.

Did you follow the following procedure to create the external database? Can you double-check that the credentials are valid?

Add an External Database on Cisco Unified CM IM and Presence

And have you verified that the rest of the configuration is correct?

How to configure Managed File Transfer in CUCM CM IM/Presence

If everything is correct, can you provide a trace of the XCP service from the IMP server?

Maren

[Vinod16]

Hi Maren,
I already followed that document but unfortunately its not helpful because its just having information for addition of External server in IM&P but I am looking for server configuration , might be I am missing something while configuring server .

[Maren Mahoney]

Also take a look at this:

Jabber Persistent Chat and Managed File Transfer - Installation of PostgreSQL Server 9.4.1

[Maren Mahoney]

Here is a PostgreSQL installation guide. Does that help?

Database Setup for IMP on CUCM - Install PostgreSQL

[Vinod16]

Hello Maren,

I stuck on this steps , can you help me out

Set Up an External File Server for MFT
Type the following command to search the /etc/ssh/sshd_config file for the values described above.
cat /etc/ssh/sshd_config | grep Authentication


Where should I enter this command ?

Referring Doc - https://colinzhong.blogspot.com/2016/08/persistent-chat-and-managed-file.html

[Adam Pawlowski]

That command would be entered on the external Linux file server that is required for this functionality. That machine will also need to be maintained to ensure the security and stability of your systems- I recommend engaging an administrator for that technology area in your organization.

[mHadi]

hi @Vinod16 

first add your external file server and fill all parameters with correct value,

then probably you will get error for xcp services, its ok for now, leave it and go to file server menu,

enable "managed file transfer" option, then add your DB-Server and File-Server, save it,

now you can view the public ip of cup-server, click on it, copy it, and go to your-linux-file-server, find authorized-keys file, add the public-key of cup to this file, save it,

then go back to cup-server, go to services, restart "Cisco XCP Router", then start "Cisco XCP File Transfer Manager",

then go back to messaging, external file server, now you must see everything is green and ok and ready to use..