07-31-2019 01:50 PM
Customer is looking for the latest version of this guide.
Specificly they are running a 12.5 verion on their Windows environment and the last one I can find is labled for 11.9 buid.
Is this the latst one available?
07-31-2019 02:14 PM
According to this, they're at a new location
07-31-2019 02:24 PM
Hi there
Here you go. https://help.webex.com/en-us/notofg7/Getting-Started-with-Cisco-Jabber#id_104841
Hope this Helps
Cheers
Rath!
***Please rate helpful posts***
03-20-2020 09:46 AM
I have this same challenge!! The 11.9 quick start guide was perfect for new users but not having one for the new 12.X versions and sending people to a hard to navigate webex help portal is a terrible solution. I can find some guides for the desktop version as has been posted here, but nothing for the mobile platforms. If you are going to change your app provide a simple guide for the new version like was provided for previous versions.
03-27-2020 07:24 AM
It's situations like this that should drive organizations AWAY from Cisco. You are a 50 billion / year company and yet, you can't find the time to provide an End User Guide for the latest version of Jabber ?
I recommend that organizations investigate Zoom Phone and relieve yourself from the complexity, cost and overhead of Cisco IPT.
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