Unable to change the login on Cisco Jabber

[matheusokazaki10]

Hello everyone,

We just installed the Cisco Jabber in a PC, this PC is logged on the XXXXXX user.

I reseted the jabber, cleared caches, reinstalled with UPN_DISCOVERY_ENABLE = FALSE, CLEAR = 1. But I still can't login with another user istead XXXXXX, I trying type YYYYYY but It asks to reset jabber automatically, so when I do that, I still am looking XXXXXX on the login field, unable to login with another user.

Do you have some solution?

Thanks!

[Adam Pawlowski]

When it is open, press Control Shift D. If UPN is disabled, it will show up in the top section that UPN is disabled, otherwise it is not.

The parameter is "UPN_DISCOVERY_ENABLED" so if you're missing that D then that would do it.

[Anthony Holloway]

Old eagle eyes over here, spotting the real problems.