04-15-2020 08:02 AM
Hello everyone,
We just installed the Cisco Jabber in a PC, this PC is logged on the XXXXXX user.
I reseted the jabber, cleared caches, reinstalled with UPN_DISCOVERY_ENABLE = FALSE, CLEAR = 1. But I still can't login with another user istead XXXXXX, I trying type YYYYYY but It asks to reset jabber automatically, so when I do that, I still am looking XXXXXX on the login field, unable to login with another user.
Do you have some solution?
Thanks!
04-15-2020 06:56 PM
04-16-2020 10:12 AM
10-06-2022 05:24 AM
Hello Adam,
I have the same issue, my parameter is ENABLED.
Is There a way to change it or disable to be able to use any user after reseted??
Thanks in advance
10-06-2022 05:45 AM
If the parameter is enabled (so talking about "UPN_DISCOVERY_ENABLED=TRUE", which it is by default), then you won't be able to change the user.
If you want that, re-install Jabber with the parameter set to FALSE and also with parameter CLEAR=1
E.g. via Windows-CMD: msiexec.exe /i ciscojabbersetup.msi UPN_DISCOVERY_ENABLED=false CLEAR=1
10-10-2022 07:55 AM
It might be possible to add it to the bootstrap file, I don't know if it reflects this parameter or not.
Otherwise the process @b.winter has provided can adjust this. The user might not be able to run this command themselves if there are restrictions on the ability to install software on the workstation - didn't test. The Jabber deployment guide also outlines how to use software like Orca to modify the installer, so that it is installed with that parameter set from the get-go. Once you edit the software the installer will no longer have a valid digital signature. You can have it re-signed or try and ignore the smartscreen warnings that come from it.
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