This past August, we announced limited availability of the Events API for Cisco Spark. We’re now making it available to all Cisco Spark developers!
The Events API provides access to user activities within Cisco Spark after they have occurred. For example, perhaps you need to retrieve every message sent by a particular user to comply with a legal discovery process, or you need to know which Cisco Spark rooms someone joined or left. The Events API will give authorized users access to this information quickly and securely.
Additional features include integrating the Events API with your existing Data Loss Prevention (DLP) software to check for policy violations and to take action to resolve issues. Events available for monitoring include activities such as posting messages, sending content such as files, and group space membership changes. You can also integrate the Events API with your existing archiving software to archive an unlimited amount of Cisco Spark data. (Note: For access to events older than 90 days, you will need the Pro Pack for Cisco Spark Control Hub).
With the addition of the new Compliance Officer role in Cisco Spark Control Hub, we’ve also added several new authorization scopes, which give compliance users access to more information about their organization’s usage of Cisco Spark.
Now, an organization’s compliance officer will have access to retrieve and delete messages and space memberships, and retrieve information about spaces and teams.
For more information about the Events API for Cisco Spark and the new compliance scopes, check out the Compliance Guide in our Cisco Spark API documentation.
Finally, a special thank you to all of our Cisco Spark partners, developers, and customers who participated in early trials of our Events API. Your great feedback helped us resolve issues and add product enhancements, making this release of our Events API an excellent product for everyone. Enjoy!
Hi,When registering an account with Zoiper, according to the instructions in Sandbox Cisco, I must select SIP TCP. After adding the other missing fields, the account has not been successfully registered.but if I change the transport type in the Zoiper set...
Hi there, I have problem in getting wrap up reasons code.Actually I have set wrap up reason code in finesse standard and console events for wrap up reasons is getting in standard only. &nb...
Title says it all... I posted this in the collab section, hoping to gain some new ideas here. I am interested in hearing what people are using in their environment and what has been the best RoI for the automation setup. I have been diggin...
I am using AsyncOs 13.0 Api to fetch data from cisco esa virtual appliance.While sending a post query (example: http://198.xx.xx.xx:6080/esa/api/v2.0/config/system_time?device_type=esa) and passing JWT in the header, I get an error in the response th...
From below response body I'm trying to capture "type" from phoneNumbers array and this is the syntax I'm using $.phoneNumbers.type. It works fine as long as that array exists. However my REST response varies every time based on input and array size als...