New versions of the Finesse Sample Gadget have been posted!
The Finesse gadgets can be downloaded from the Sample Gadgets page. Click the sample gadget that you are interested in, then download the version that matches the Finesse system.
There were no changes to the gadget specs between 11.0.1, 11.5.1 and 11.6.1, so 11.0.1 gadgets will work as is on 11.5.1 and 11.6.1.
Starting Finesse 10.6.1 (which is a UCCX release only):
Starting Finesse 11.0.1:
Convert your 10.5.1 gadget for 10.6.1
1. In the gadget's xml, change the following imports from:
I have installed the CVP Call server on a machine.I need to install CVP reporting server on the same machine.When I execute the setup, it gives me option to uninstall the current installtion (CVP Call server).I have verified that Multiple options cannot b...
What kind of notification I should receive if I send correct/incorrect string to an active dialog using SEND DTMF api. For my case, all the time I am receiving notification like this <Update><data><dialog/></data><event>PUT&l...
Hi,I have a customer with approximately 5,000 users in their CUCM system.I want to pull the details of users from CUCM using AXL and import them into phone books for Finesse for UCCX 11.6(2).I have written some code that does this and generates four CSV f...
Hi Team, i am developing the call studio application as per requirement, i am struggling with one scenario..the scenario is while customer press 1 for email option then we need to send a mail accordingly , how we can achieve this? could you please te...
Hi, we have a service that is using the eventbroker SDK and that works as an IM and Presence third-Party compliance server. Unfortunately we found a problem with the sdk in which the cisco provided library is blocking its port under certain circumsta...