Hello all, I am trying to automate the user creation process. Actually it is more the device creation that are associated with the users, since the actual users are automatically added to CUCM DB through LDAP integration. Each user has a UDP, and 3 D... view more

Hi guys,   are there any API calls to login or logout an emcc device profile?   Greets Michael

Hi, Hoping someone can help - Cisco Finesse doesn't seem to be allowing LDAP sync'd users to login.I'm not familiar with Finesse so please forgive me - however would all users who have been sync'd into CUCM automatically have the ability to login? Or... view more

Hi,   I tried to install Jabber Guest SDK for iOS in a new empty project; I followed all steps given on developer guide and everything works fine. However when I tried to install the SDK on an existing project, and run it on real device to verify eve... view more

Hello,  I know 3 years back this was a huge feature request - does anyone know if there is a way through the API to know if there are any available agents to chat with in the call center? We want to disable the chat button if there are no agents logg... view more