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Fetch Caller-id from jabber call notification

Created by YAARUB F. MILAD on 11-16-2018 12:27 PM

Hello, Gurus, Is there a way to get the caller id from an incoming call to jabber. let me rephrase it, can get the caller id from the call notification of jabber client (windows) mostly. ? is there any workarou... view more

Embedded Web App Gadget fails to load after minor upgrade

Created by pwenger on 11-16-2018 08:17 AM

Hello I created an Embedded Web App Gadget to integrate the mobile skill manager website into Finesse. (BTW: I wonder why it is not integrated by default, because normally a supervisor uses this every day.) This week I upgraded UCCX from 11.6.1 to ... view more

Switch ON/OFF a projector using touch10 In-room Control

Created by hasunm522 on 11-12-2018 11:19 PM

Hi, I am having a requirement to switch ON/OFF a projector using video system touch 10 which is registered to webex cloud. In order turn on and off the projectors it requires a specific command on <ip of the projector><port>. For that I am wri... view more

UCCX SocialMiner Chat Gateway Status

Created by James Hawkins on 11-12-2018 07:49 AM

Hello, I am trying to integrate UCCX 11.6.2 ES01 with SocialMiner 11.6.2 for email and chat. The SocialMiner server is in a DMZ as per the recommended design. I think that I have configured everything as I should but I am seeing SocialMiner Chat Gateway: ... view more

Call multiple numbers at a time and all should be able to an...

Created by nmajjagi on 11-12-2018 02:47 AM

I am working in IOT project, Using JTAPI I am calling multiple users by admin, using broadcast. But in broadcast, if first one answer the call, other call will be dropped. In my scenario, all users along with admin should be part of discussion in cal... view more