Collaboration Knowledge Base

Subject: Re: New Message from Coty Condry in Customer Voice Portal (CVP) - CVP - All Replied by: Janine Graves on 06-08-2013 01:04:20 PMSince your java class isn't using the CVP API, can you try putting it into one of the following (then restart VXML...

This document was generated from CDN thread Created by: Umesh Chaurasia on 06-08-2013 12:16:22 PM Hi, Does CTIPort supports g.729 codec? If not inbuilt what about using transcodeing using CUCM resources. I tried through transcoding but it''s dide n't...

This document was generated from CDN thread Created by: PATRICK NOWICKI on 05-08-2013 10:32:51 PM Hello,I am trying to update the search space for a user, but not having any luck. I am able to update other settings on the user account and I am able t...

This document was generated from CDN thread Created by: Chikeobi Njaka on 05-08-2013 03:15:20 AM Hi Gang,Ran into a curious compiler problem. My environment is as follows:Windows 8Eclipse JunoJDK 7 update 21 (64-bit) | JDK 7 update 25 (32-bit)JTAPI 9...

Subject: Re: New Message from mayilvaganan kasipandi in Customer Voice Portal (CVP) Replied by: Janine Graves on 02-08-2013 10:08:54 AMIt's available as Element data named nbestUtterance1 and nbestInputmode1 -- Janine GravesThis document was generate...

This document was generated from CDN thread Created by: Enda McManemy on 02-08-2013 06:32:06 AM I have downloaded the AXLAPI.WSDL file for both version 7.1 and 8.6 of Call Manager.Neither file contains the API methods relating to LicenseCapabilities ...

This document was generated from CDN thread Created by: Nicholas Ocket on 02-08-2013 04:58:54 AM Dear all, I am having trouble with AXL when i try using it in a RESTful webservice. Here is the scenario: I have created a Restful webservice where users...

This document was generated from CDN thread Created by: Ryan Burtch on 01-08-2013 08:19:55 PM All:Forgive my ignorance on this, but I really did do some research before hitting up the community.Scenario:I have a VXML App that handles my main menu, pr...

This document was generated from CDN thread Created by: Mark Applebee on 01-08-2013 06:58:11 PM I have a setup with lots of agents do warm transfer. In my current ICM script I have a node to check the routing client is CUCM, then setup the CVP media ...

This document was generated from CDN thread Created by: Phani Venigalla on 01-08-2013 05:55:37 PM Hi, I am using call studio9.0, I am trying to debug very simple application in call studio. I am getting following error  "Connecting...Prompt: I'm sorr...

This document was generated from CDN thread Created by: Ruzel Jamilon on 01-08-2013 09:02:57 AM I created a custom Record element, and I put the FTP part inside the element instead of calling the standard FTPBackgrounder because I need to add FTP log...

This document was generated from CDN thread Created by: Ruzel Jamilon on 01-08-2013 09:01:18 AM Hello. We want to create a DB element that will accept as input a back up JNDI in case the primary fails. I am planning to code everything in a try-catch ...

This document was generated from CDN thread Created by: denes istvan on 01-08-2013 06:50:44 AM I'm trying to modify the Sample Application found on your site, to use the EpApi. I have managed to create a call and open the wave file, but when I send t...

This document was generated from CDN thread Created by: Kartik Makkar on 31-07-2013 02:39:02 PM Hello,I am trying to get the user template associated with end user profile. How can I get the template for existing user profile using CUPI?I am not able...

This document was generated from CDN thread Created by: Till Affolter on 31-07-2013 07:38:12 AM In our CTI Client we would like to use the DEFLECT_CALL_REQ on the CTI Server interface to deflect certain calls from the IP phone of an agent back to a U...