Collaboration Knowledge Base

This document was generated from CDN thread Created by: Francois Leclair on 23-08-2012 03:24:27 PM Hi team, I've built an XML application that dials into a 3rd party IVR application.  Once I place a call (Dial), I then use the "SendDigits" command to...

This document was generated from CDN thread Created by: M P on 23-08-2012 05:04:02 AM Hi, We are trying to implement SSO for the Social API 3.0. The API referece guide mentions SSO as an authentication mechanism and states that an SSO token is requir...

This document was generated from CDN thread Created by: subrahmanyam juluru on 23-08-2012 04:30:40 AM Hi All, We are integrating Nuance Speech server with Cisco CVP.I tested DTMF Input Application and it is working fine. i selected call studio Genera...

This document was generated from CDN thread Created by: subrahmanyam juluru on 23-08-2012 04:04:39 AM Dear All, we are developing one application to identify both English and Arabic Grammer.For English Grammer the speech server is identifiying the in...

This document was generated from CDN thread Created by: Claire Huang on 23-08-2012 01:27:41 AM Can Attendee enter the meeting directly without entering their name, email and meeting password?Through our API setting, as we scheduling a new meeting, we...

Subject: RE: New Message from Asher Schweigart in Customer Voice Portal (CVP) - Gene Replied by: GEOFFREY THOMPSON on 22-08-2012 07:38:19 PMYou should be asking on the Cisco Support Community for Contact Center (the old NetPro) forum.https://supportf...

Subject: Re: New Message from Mark Applebee in Customer Voice Portal (CVP) - CVP - A Replied by: Janine Graves on 22-08-2012 03:59:19 PMWhy don't you just use IIS to serve up the audio? It's much simpler to configure expiration headers with IIS.Subje...

Subject: RE: New Message from Mark Applebee in Customer Voice Portal (CVP) - CVP - A Replied by: Asher Schweigart on 22-08-2012 03:10:19 PMDepends on how you will be using databases I would say. JNDI is the one you will have to use if you want to use...

This document was generated from CDN thread Created by: Mirko Puliafito on 23-08-2012 09:43:46 AM Hi, I'm developing a custom Reply template for UCCX chat. I saw that in the standard chat gadget provided by Cisco, to close the chat it's necessary to ...

This document was generated from CDN thread Created by: Mark Wright on 22-08-2012 01:05:54 PM I have been able to get https to work from IOS command using copy or more. I have also able to get http gets and posts to work form TCL scripts. But what I ...

Subject: RE: New Message from Dipika Gupta in Customer Voice Portal (CVP) - General Replied by: GEOFFREY THOMPSON on 22-08-2012 08:02:09 AMI would not recommend different Customer Definitions at all. You simply need a good naming and numbering conven...

Subject: RE: get active calles Replied by: Sergei Gorbunov on 22-08-2012 07:03:14 AMUmm, do not understand why you do not expecting CallCtlTermConnTalkingEv while external party answer the call?This document was generated from CDN thread Created by: ...

This document was generated from CDN thread Created by: Jonathan Drennan on 21-08-2012 09:24:01 PM Hello, I was wondering if it was possible to have a codec report to the Crestron when a DTMF tone was received on a connected call.  If anyone has an i...

Subject: RE: New Message from Jeff Russell in Customer Voice Portal (CVP) - Training Replied by: Asher Schweigart on 21-08-2012 05:08:09 PMNote that skill.Avail does not include agents who are in a talking state, only the agents who are in the ‘Ready...

This document was generated from CDN thread Created by: Steven Amos on 21-08-2012 03:04:59 PM Anyone ever have a problem with the camera presets on this module.I am using the CAMERAPRESET_POS command. Works most of the time, but sometimes it seems li...