Collaboration Knowledge Base

This document was generated from CDN thread Created by: Koushal Pandit on 03-04-2013 08:37:39 AM I am trying to create a Twitter Account feed for a campaign and I am getting the following messages/errors.Wait for the Twitter authorization page to loa...

This document was generated from CDN thread Created by: Doug Routledge on 02-04-2013 01:34:52 PM WIth CUCM 9.x unanswered calls to a HG can be queued up until someone is available to take the call.  I can't find any visibility of these "queued" calls...

This document was generated from CDN thread Created by: Raghavendra Gutty Veeranagappa on 02-04-2013 05:51:06 AM Hi Mark, please try to use "infotag get evt_last_disconnect_cause" command. for more information refer TCL IVR programming guide. Thanks,...

Subject: RE: Silent Monitoring Replied by: Theodore Phipps on 01-04-2013 03:07:59 PMAndrew, I hope you are doing well.  Do you feel like you have sufficient documentation for CTI-OS and UCM Monitoring?  Finesse works the same way.  If you think the C...

Subject: RE: New Message from Don Moore in Customer Voice Portal (CVP) - General Dis Replied by: Hemal Mehta on 01-04-2013 10:46:30 AMI do not believe that there is a set limit.  I have seen apps with 200-250 pages  However you could potentially cras...

This document was generated from CDN thread Created by: Chuck Smith on 01-04-2013 09:13:31 AM Since I cannot reply to the original thread about reason codes I am posting it here.Reason codes in the Finesse supervsior desktop.So what do we need to do ...

This document was generated from CDN thread Created by: Selim Budakoglu on 30-03-2013 10:28:22 AM Hi Team, I just donwloaded Sample App for MediaSense 9.0.zip file and imported the content to an eclipse application. However most of the js files under...

This document was generated from CDN thread Created by: Michael Nelson on 29-03-2013 04:56:48 PM We are getting a error.amm.callControlException.muteFailed exception when issuing a muteParticipant. The message in the exception is "Error muting partic...

This document was generated from CDN thread Created by: Kristian Martell on 29-03-2013 08:14:02 AM Has anyone successfully been able to record a message from a caller and have that message remain in Queue while the caller drops, and then have the mes...

This document was generated from CDN thread Created by: Janine Graves on 28-03-2013 01:14:11 PM -------------------Scope, You shouldn't have to play a fetchaudio (although it seems like a good idea to me) just set the fetchtimeout to be large enough....

This document was generated from CDN thread Created by: Janine Graves on 27-03-2013 12:35:11 PM Does Cisco sell the spanish say it smarts for number, currency, date?Does anyone?  Subject: Re: New Message from GEOFFREY THOMPSON in Customer Voice Porta...

This document was generated from CDN thread Created by: Karthik Bahiradhan on 27-03-2013 09:30:16 AM Hi,   I am using Finesse 9.1,i have to get the data from the database to bind the grid on finesse agent desktop. I have created  custom application a...

This document was generated from CDN thread Created by: Jean Lofrano on 26-03-2013 01:42:40 PM Hey team, I´ve been receiving a variable with the value like this: 222|5555 So I have: if {[::httpios::status $token] == "ok"} {       set ReturnData [stri...

This document was generated from CDN thread Created by: Asher Schweigart on 26-03-2013 01:38:37 PM I have a custom element that pulls some information using XML http requests, and it is causing CVP to throw a "error.badfetch".Running the same element...

This document was generated from CDN thread Created by: Shikha Sharma on 26-03-2013 12:54:55 PM We have several customer  applications(25-30) deployed on 3 vxml servers and we need to charge each customer based on the port usage on monthly basis, can...