Collaboration Knowledge Base

This document was generated from CDN thread Created by: Daniel Placek on 03-04-2013 08:08:38 PM  I am trying to get the sample application to work. It is failing with "Provider out of service now".The reason for that error is apparent from a SIP trac...

This document was generated from CDN thread Created by: Mark Applebee on 03-04-2013 07:53:01 PM I am doing database lookup using customer number to find the customer details. This works fine, but this look up is taking 10 seconds at some time and the...

This document was generated from CDN thread Created by: Mary Jo Staebler on 03-04-2013 02:10:12 PM  Where in the XML API for Event Center should <autoDeleteAfterMeetingEnd> be?  It doesn't work under extOptions and its not stated in the API doc.Subje...

This document was generated from CDN thread Created by: Mary Jo Staebler on 03-04-2013 01:13:30 PM I get the following error: 110002: The user or site does not support this meeting type when trying to create an event meeting via XML API.   I've added...

This document was generated from CDN thread Created by: Sanjay Patil on 03-04-2013 10:39:22 AM Hi, I am calling XMLAPI from IBM datapower tool to AuthenticateUser. My request XML is  attached as GetSessionID_Req.xml file. I am getting response error ...

This document was generated from CDN thread Created by: Koushal Pandit on 03-04-2013 08:37:39 AM I am trying to create a Twitter Account feed for a campaign and I am getting the following messages/errors.Wait for the Twitter authorization page to loa...

This document was generated from CDN thread Created by: Doug Routledge on 02-04-2013 01:34:52 PM WIth CUCM 9.x unanswered calls to a HG can be queued up until someone is available to take the call.  I can't find any visibility of these "queued" calls...

This document was generated from CDN thread Created by: Raghavendra Gutty Veeranagappa on 02-04-2013 05:51:06 AM Hi Mark, please try to use "infotag get evt_last_disconnect_cause" command. for more information refer TCL IVR programming guide. Thanks,...

Subject: RE: Silent Monitoring Replied by: Theodore Phipps on 01-04-2013 03:07:59 PMAndrew, I hope you are doing well.  Do you feel like you have sufficient documentation for CTI-OS and UCM Monitoring?  Finesse works the same way.  If you think the C...

Subject: RE: New Message from Don Moore in Customer Voice Portal (CVP) - General Dis Replied by: Hemal Mehta on 01-04-2013 10:46:30 AMI do not believe that there is a set limit.  I have seen apps with 200-250 pages  However you could potentially cras...

This document was generated from CDN thread Created by: Chuck Smith on 01-04-2013 09:13:31 AM Since I cannot reply to the original thread about reason codes I am posting it here.Reason codes in the Finesse supervsior desktop.So what do we need to do ...

This document was generated from CDN thread Created by: Selim Budakoglu on 30-03-2013 10:28:22 AM Hi Team, I just donwloaded Sample App for MediaSense 9.0.zip file and imported the content to an eclipse application. However most of the js files under...

This document was generated from CDN thread Created by: Michael Nelson on 29-03-2013 04:56:48 PM We are getting a error.amm.callControlException.muteFailed exception when issuing a muteParticipant. The message in the exception is "Error muting partic...

This document was generated from CDN thread Created by: Kristian Martell on 29-03-2013 08:14:02 AM Has anyone successfully been able to record a message from a caller and have that message remain in Queue while the caller drops, and then have the mes...

This document was generated from CDN thread Created by: Janine Graves on 28-03-2013 01:14:11 PM -------------------Scope, You shouldn't have to play a fetchaudio (although it seems like a good idea to me) just set the fetchtimeout to be large enough....