Collaboration Knowledge Base

This document was generated from CDN thread Created by: Ofer Shany on 21-04-2010 11:04:40 AM Hi,We are working on building a Cisco IPCC and ICM environment, we plan on integrating it with CTI OS SDK.For now till the environment is ready we would like...

This document was generated from CDN thread Created by: Aaron Graham on 21-04-2010 10:40:07 AM Hi All,I suspect that I am not the first to want to do this, but I hope to pass the WSDL and XSD files as provided on the CUCM 7.1, through the gSOAP tool-...

This document was generated from CDN thread Created by: Gionata Navarra on 20-04-2010 08:18:20 AM I open a new thread linked with "configuring CTI port" thread. Trying to realize a multyPartyCall application I'm using a CTI Route Point to make multip...

This document was generated from CDN thread Created by: JAMES HANDERMANN on 20-04-2010 02:14:29 AM I have a client with ICM 7.5.6 with a custom CTIOS Agent Desktop (Win32 CIL), client is using G3 / PBX. Calls are getting stuck on the CTIOS Agent Desk...

This document was generated from CDN thread Created by: William Alvord on 19-04-2010 08:34:09 PM Is there a way with either AXL or the Serviceability AXL or via a SQL query to retrieve the total DLU's and used DLU's on a CUCM 7 cluster?  thanks,WillS...

This document was generated from CDN thread Created by: Justine Joubran on 19-04-2010 08:17:40 AM Hi, I am trying to perform a DB update after the caller hangs up. I have already written my code in a class called "MyCallEnd". I have also added the na...

This document was generated from CDN thread Created by: Kiril Velinov on 18-04-2010 02:18:15 PM Hi I have a question about what i should configure in CM 4.2(3) to connect my application to JTAPI. My application use JTAPI to make a call control,phone ...

This document was generated from CDN thread Created by: Scott Godin on 17-04-2010 02:48:08 PM Hi, I'm looking for information on how I obtain the Extended SIP line interface for Cisco Unified CallManager. I found a reference in the following doc:Over...

This document was generated from CDN thread Created by: mark jiang on 16-04-2010 03:26:35 AM Hi all, CUCM:7.1CVP:7.0.2ICM:7.5 How to prompt agent ID before connecting to agent? Regards,markSubject: RE: CVP - How to prompt agent ID before connecting t...

This document was generated from CDN thread Created by: Regional Network Unit BBS-EMEA-RNU on 15-04-2010 12:33:16 PM Is there a way to log a CDR for a call, before it is answered? Current CUCM version 7.1.3 ThanksSubject: RE: CDR logging before call ...

This document was generated from CDN thread Created by: Mike Jensen on 15-04-2010 01:46:51 PM I am using the AXLAPI for CUCM 7.1.3 and I can't seem to figure out how to configure phone buttons to be associated with a directory number or multiple dire...

This document was generated from CDN thread Created by: Patrick Hartl on 15-04-2010 12:07:14 PM Hi, Can anyone tell me... Is it possible to configure an aspx URL on the router for vxml applications ?For example: application service test http://1.1.1....

This document was generated from CDN thread Created by: paul caligari on 14-04-2010 10:24:31 PM Hi All,I am hoping someone can help me with a question I have with the multidirectory script. I have managed to get this working fine when pointing direct...

This document was generated from CDN thread Created by: Shaun McDonnell on 14-04-2010 03:17:59 AM I have 4 phones that I am testing for a custom xml application that I wrote.  It is just a screen that contains a simple soft button.  It works fine wit...

This document was generated from CDN thread Created by: Ashraf Khandwalla on 13-04-2010 05:46:04 PM hi, Is it possible to get RTP Input/Output parameters for calls that are already in progress when the JTAPI application is started? I tried CiscoTermi...