Collaboration Knowledge Base

This document was generated from CDN thread Created by: Robert Bradley on 05-01-2010 11:04:42 AM If I add observation to a call, should I not be able to follow that call for the life of the call? I have two CTI route points registered and observed. w...

This document was generated from CDN thread Created by: sourav dutta on 05-01-2010 08:41:58 AM I have written a simple Hello world jsp which creates an xml in the requisite format and deployed it in tomcat. I have downloaded Cisco Call Manager Simula...

This document was generated from CDN thread Created by: Pavel Kochnov on 05-01-2010 12:31:03 AM Hello,Is it possible to send SIP INFO with custom message body from TCL script?Is there any available documentation on leg facility ss_Info array for SIP ...

This document was generated from CDN thread Created by: carol m on 04-01-2010 06:40:53 PM I have installed cucm6 on Vmware server 2.0 and it works fine.And i have IP communicator also connected to CUCM now. Hereafter my main work will be how to conne...

This document was generated from CDN thread Created by: Ismail BERRADA on 04-01-2010 03:28:26 PM Hi everybody I'm trying to use AXL to add an mgcp endpoint to a predefined VG224 voice gateway.I'm using a SQL request INSERT to add data in tables devic...

This document was generated from CDN thread Created by: Sujin Jebakar on 04-01-2010 12:43:11 PM Dear All, We are setting up Unified Presence 7.0 to retrieve real-time statuses from IP phones (Cisco 7941). It has now been integrated with Call Manager ...

This document was generated from CDN thread Created by: Anubha Vijayvargiya on 04-01-2010 10:29:26 AM When issuing geolocation specific API requests (addGeoLocation, updateGeoLocation, removeGeoLocation, getGeoLocation, etc) on 7.1.3 CUCM I am receiv...

This document was generated from CDN thread Created by: Marwa Ads on 02-01-2010 09:18:57 PM Dear All, I have developed an IP Phone service and i was able to test it on only 4 IP Phones I want to test my service on 500 IP Phones before deploying at th...

This document was generated from CDN thread Created by: Praveen Vadlamudi on 30-12-2009 06:05:06 PM We have an application that collects a series of recordings (using CVP Record element) from the callers. At the end the recordings are sent as attachm...

This document was generated from CDN thread Created by: Joe Irrera on 30-12-2009 04:46:15 PM I can't seem to locate the download URL for the CUAE-platsvc-<version>.exe installer.Subject: RE: Where is the CUA Platform Services installer for download? ...

This document was generated from CDN thread Created by: Ammar Ahmed on 29-12-2009 04:56:58 PM Hi, I need to monitor events related to the calls belonging to the particular skillgroups. Same goes for agentStateChange events. When I subscribe to the ev...

This document was generated from CDN thread Created by: Patrick Hartl on 29-12-2009 11:07:38 AM Hello, I want to use different prompts and transfer audio files depending on the actual time.(different audio on night and on day) I found a sample config...

This document was generated from CDN thread Created by: Scott Brady on 28-12-2009 11:51:28 PM I'm integrating my company's internal CRM with our Cisco phone system.  I'm implementing code to dial a number on an IP phone.  This is working...but I'd re...

This document was generated from CDN thread Created by: Angelina Talley on 28-12-2009 02:56:32 PM I have written a custom decision element that was developed in VXML studio for CVP 4.0(2). It works fine there. I attempted to import the same element i...

This document was generated from CDN thread Created by: prince christopher joseph on 28-12-2009 05:38:32 AM Is there an possibility of CVP application  knows the Estimated wait time  for call transfer , if yes then how application will retrieve this ...