Collaboration Knowledge Base

This document was generated from CDN thread Created by: Grant Bagdasarian on 17-02-2012 09:10:46 AM Hello, I'm trying to create a Json array string, but this requires the brackets. I've read that everything is a string in TCL and when the interpeter ...

Subject: RE: Application instances and sessions Replied by: Anusha Kannappan on 17-02-2012 06:48:04 AMHi Grant,In simple words an instance or session of an application executes the script. In general a call initates an application instance which coul...

This document was generated from CDN thread Created by: Ahmad Hoshya on 17-02-2012 02:10:38 AM Hi,i used CTIOS version 7.2.7 and try to calling script1 and set ecc variable 1 to value and rout call to agent after that agent transfer the call using si...

This document was generated from CDN thread Created by: Ahmad Hoshya on 17-02-2012 01:19:27 AM Hi,i developed script for new line and need to do overide the calling number ,from icm script try to use variable below user.microapp.overide_cli but the r...

This document was generated from CDN thread Created by: Madi jahoura on 16-02-2012 07:38:33 PM Hi All, I am a network engineer, and I need to start writing some programs for Cisco IP phones. I have some information about C# and I need to use it now. ...

This document was generated from CDN thread Created by: Marco Alghisi on 16-02-2012 05:50:14 AM Dear all, i'm developing a little script in order to get the right locale for a phone and based on it show the right language in a customize directory. My...

Subject: RE: Displaying List of Parked Calls? Replied by: Joseph Moskie on 15-02-2012 06:22:21 PMJTAPI comes with several sample applciations when you install it on a machine. Under the installation base folder (typically C:\Program Files\JTAPI Tools...

This document was generated from CDN thread Created by: Balasubramanian Sriram on 16-02-2012 02:12:04 AM I am trying to setup the IM notifications to use Google Talk's XMPP server. The Administration task is successfully completed and the XMPP server...

Subject: RE: Perl/SOAP Lite certificate validation error Replied by: David Staudt on 15-02-2012 11:57:11 AMUnfortunately I don't have the PERL background to provide any practical advice, but perhaps a clue: AXL is a secure (HTTPS/SSL) web service, an...

Subject: RE: Sending an Audio File after make call Replied by: Abhishek Malhotra on 15-02-2012 12:26:05 PMCiscoJTAPI doesnt provide implementation for javax.media package. You may have to use any external library or code functionality to play file.Su...

This document was generated from CDN thread Created by: Grant Bagdasarian on 15-02-2012 10:31:19 AM Hello, I'm writing a TCL application which has to place a call and store some information like the outcome, duration etc. The data it gathers needs to...

This document was generated from CDN thread Created by: Bill Webb on 14-02-2012 03:54:38 PM Hi All - I haven't done a lot with multi-channel setups before, but was floored to find out that with CTIOS, neither the Agent nor Supervisor Desktop provide ...

This document was generated from CDN thread Created by: Martin Sloan on 14-02-2012 03:40:02 PM Hello, I saw a post on this same topic from a few years back but it didn't have an answer so I figured I'd give it another shot.  I'm trying to locate a fi...

This document was generated from CDN thread Created by: Priyanka Saini on 14-02-2012 09:32:33 AM Hi All In my application, I am tracking extension mobility users logging in/out of the terminals by adding the terminalObservers to the terminal to proce...

This document was generated from CDN thread Created by: Breno Lucena on 14-02-2012 08:27:28 AM Hello All, Does anyone knows how to update a Device profile name? (AXL SOAP) I´ve already tryied the xml request described below: <SOAP-ENV:Envelope xmlns:...