hi all,
in this page, you can find top resources for Webex Calling solution.
Page will be updated regularly to include new content.
Top resources:
Webex Calling Data Sheet
What's new in Webex Calling? // page with latest enhancements and what is coming soon
Help article // Supported-devices-for-Webex-Calling
Help article // Features-available-by-license-type-for-Weber-Calling
Webex Calling Security White paper
Webex Calling BDM presentation (partner-access only)
Webex Calling TDM presentation (partner-access only)
my Webex Calling community posts
Top reasons that make Webex Calling the right choice (new)
Webex Calling Top Resources
Webex Calling - News Feed (at a glance)
Webex Calling - unique Customer Experience Basic and Essential options
Why move to Webex Calling? (for existing onprem CUCM customers) (ppt)
Cisco Call from Microsoft Teams (updated)
Leverage the power of Webex app - callerid screenpop use case
Webex Calling LGW(Local Gateway)-DNA Essentials or Advantage
Webex Calling training for customers (admin and user users)
Calculate Webex Calling licenses from CUCM license usage(new)
Webex Calling licensing - overview(new)
Webex Control Hub Updates & Migrations tools - quick overview(with vidcast) (new)
Checking ENT to MPP Phone migration eligibility in Webex Control Hub(new)
Migrate Enterprise Phones to MPP firmware - CH tool quick overview (new)
Migrate calling from UCM to Webex Calling - CH tool quick overview (new)
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Webex demo toolbox - one click to demo
Webex demo toolbox is a great resource that allows you to spin up a quick scripted demo in a few minutes.
You need ccoid to login (some demos require partner-access but many of them are also available to customers).
Find below some interesting Webex Calling related demos:
Webex Calling - main demo
Multi-line Support in Webex Calling Using Virtual Lines demo
Customer Experience Essentials demo (new)
New Webex Attendant Console(new)
Webex Integration for Microsoft Teams with Webex Calling (New features added!)
Webex Analytics demo
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Webex Academy
Webex Academy is the new best-in-class learning hub for Webex solutions, with content for customers and partners to learn how to manage, optimize, and successfully adopt Webex’s collaboration solutions.
Some highlights:
Webex Calling Power Up sessions (for partners)
Monthly updates for partners on new Webex Calling topics. You can find sessions on various topics: Customer Experience Essentials, Partner Hub, 3rd-party integrations, Analytics enhancements, Partner onboarding, etc.
Partner courses for Webex Calling
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PIWs (Partner Interactive Webinars) with Webex Calling content
PIW recodings and registration for upcoming sessions can be found here.
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Dcloud Webex Calling labs (partners and customer's access)
Webex Calling lab v4 (Oct 2022)
This hands-on lab will help participants understand the overall architecture and various building blocks of the Webex Calling solution (enabling an org, associate users in Control Hub, onboard endpoints and Room systems, configure/test various Webex Calling features)
Webex Calling + CUCM connection via CUBE/LGW (''CUBE and Advanced Dialplan lab'')
This is a hands-on lab that will help you understand the overall architecture of the Webex Calling solution, including Local Gateway configuration in a migration scenario where the deployment has an on-prem CUCM.
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Index of all my collab community posts --> Looking for info on Cisco Collab solutions ?
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Alkiviadis