Cisco Champion Radio · S8|E8 The Future of Work with Cognitive
Collaboration Cognitive Collaboration brings together intelligence and
context throughout all collaboration experiences. Bridging AI and ML
capabilities with insight and the context of the mee...
Cisco Champion Radio · S8|E5 Accelerating the Next-Generation Contact
Center How do you create exceptional customer experiences? Contact
centers play an essential role in shaping a company's direction and have
become a strategic imperative to driving cust...
hi Team, we are planning to deploy Multi-Factor Authentication for
Jabber. The main requirement is to use MFA over internet (MRA). Is it
possible to deploy MFA just for MRA and don't touch impact any on-prem
existing setup?Can someone please guide on the ...
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Cisco Champion 2021 applications are open fo...
We are very excited with the number of amazing independent technology
bloggers, vloggers and podcasters who chose to participate in the 2020
IT Blog Awards, hosted by Cisco. It’s now up to our great community to
weigh in and help us identify the final win...
Cisco Champion Radio · S7|E46 From Efficiency to Resiliency with Cisco
IT The COVID-19 pandemic set a new high bar for organizations and their
need for increased business resiliency. When the pandemic hit, thousands
of organizations around the world found...
Hi, I'm facing problem while trying to login Cisco Prime License
Manager. When I type login and password it show me “Invalid Username or
Password. Please try again.”. But login and password correct. I reset
password but it is show the same error. Output o...
Hello everyone,after updating the CUCM to the last version
188.8.131.5200-97 a customer complains about errors on an applications
server. These errors did not occur before the update. Phones can no
longer be controlled. Only after a reinitialization of the ...
We have a manager that's left and we want to let callers know to call
the new manager at a different number, but we don't want the caller to
be able to leave a message. Can a voicemail box be setup to work this
way? If so, how? Thanks Kelvin
Hi We have CM 11.5 and jabber 12.6 some of our users are receiving
incorrect user name or password login, we can confirm the credentials
are correct, not all of them are facing the issue some of the users are
able to login while others get the error messa...
NIM-PVDM is the Next-generation digital signal processor (DSP) module
with an onboard DSP daughter card which eliminates the need to procure
an additional T1/E1 NIM card in order to utilize a PVDM4 chip for IP
media services. This module enables the new C...
Hi,I have just upgraded an 11.5 deployment of CUCM, IM & P and Unity Connection servers from 11.5 to 12.5.The operating system used by the virtual machines changes from Red Hat Linux to CentOS 7.I have tried to change the guest operating system on the...
If a remote destination is calling in to another desk phone on the same cluster (PBX) the caller ID from the attached directory number. If you call to another cluster it will just show "WIRELESS CALLER". I am wondering if there is any solution so all clus...
Hello...I have an issue with sound/voice outgoing and incoming call.Use 2 ISPs, the first ISP uses E1, and the other uses SIP. When trying to make an outgoing call, at first there's no problem with sound and hear what they said.But, in the middle of ...
I have an existing number of 3200 that I want to forward to a System Call Handler number of 5847. I can dial 5847 and all the prompts work with no issues. But when I add the 5847 number to the call forward of 3200, all I get the voicemail message. &n...
Hi Experts, I am a bit confused to understand the queue time and the ring time in the CCX. I have configured the queue overflow as shown below. Please correct me if I am wrong here; Every select resource step has the same timeout...