07-19-2019 03:13 PM
I am looking for documentation for pulling reporting data directly from UCCX as opposed to scheduled report exports in CUIC. Does anyone have a link to a doc or experience with setting this up?
07-20-2019 03:22 PM
08-21-2019 05:21 AM
08-21-2019 06:32 AM
08-21-2019 07:18 AM
08-22-2019 11:18 AM
08-22-2019 10:37 PM
Yes, that is exactly what I was looking for. We come from an old IPCCE environment where they had access to the DB and requested similar access for our new UCCX installation.
Thanks for pointing me in the right direction.
10-21-2021 04:16 AM
Is it possible now in 12.5?
10-26-2021 06:55 AM
See answer here:
Re: UCCX Reporting and Statistics API - Cisco Community
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