ā12-13-2016 10:03 AM - edited ā03-14-2019 04:51 PM
I have a client that wants to use a 3rd Party SIP Softphone for their Contact Center. Does anyone know of a 3rd party SIP Softphone that has been tested and support in a Cisco UCCE 10.X contact center?
ā12-13-2016 05:36 PM
As opposed to using CIPC?
I can only speak from a PCCE perspective but Im fairly sure the only soft client supported is CIPC.
ā12-14-2016 05:20 AM
I would agree.
http://docwiki.cisco.com/wiki/Unified_CCE_Software_Compatibility_Matrix_for_10.0(x)#IP_Phone_Support
"The following general limitations pertain to IP phones used with Unified CCE Enterprise deployments:
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