I am trying to set up an advance filter on a column i have created which shows either Not Equal to, Equal to or Matches Pattern.
All of which are set to <string>
I want to do as a range, CT_A CT_B etc... or by 111222 111221...
I am probably missing something quote fundamental, however I have used a comma, a &, the word and, the word or and none of theme seem to work, however if I put the string in individually or leave it as any i get the data.
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working
HiWe have UCCX and are using cisco finesse. We have deployed popup screen feature on finesse and it is working fine, but we have a problem. It does not create new tab for each call that is handled and every new call over writes the call info with the new ...
Hi there, Suppose Agent001 is in Ready(userstate) state while Agent002 is in Not_ready(userstate) state. Agent002 makes call to Agent001,Agent001 answers the call & now they are in Talking(userstate) state...