App CVP_9_0 has an event of type VXML_SS_ERROR with severity=1. Event Text is Exception in shutdown: java.lang.InterruptedException: sleep interrupted

[jfkseb413]

Everyonce in a while not often but everyonce in a while I am seeing this error message.

It does not seem to have any effect on the system or any otyer server or application that is running.

Could someone please explain to me what this is and where I shoud start looking to see what is causing it?

Also is this somehtin I need to worry about.

Thanks

[Chintan Gajjar]

problem statement is still nit clear. could you please paste the logs where you are seeing this error.

regards

chintan

[jfkseb413]

This is the message that we get in the vxml server error log:
53658: 10.116.80.15: Jun 11 2014 11:55:03.989 -0400: %CVP_9_0_VXML-1-VXML_SERVER_APPADMIN_ERROR:  In application GI_Q_OPEN_CHK_WFM encountered APPLICATON_ADMINISTRATION_ERROR_EVENT with message: null. [id:6013]
10: 10.116.80.15: Jun 11 2014 11:56:53.132 -0400: %CVP_9_0_MSGBUS-1-PLUGIN_INITIALIZATION_FAILURE:  SYS_VXML7 Plugin initialization failed  due to  Plugin : SYS_VXML7 encountered a socket disconnect due to: Plugin was stopped by the application [id:9]
11: 10.116.80.15: Jun 11 2014 11:56:53.132 -0400: %CVP_9_0_MSGBUS-3-MESSAGING_LAYER:  OutProcessClientConnection(SYS_VXML7)::terminateConnection encountered on plugin: SYS_VXML7 due to: Plugin was stopped by the application [id:1]
54049: 10.116.80.15: Jun 11 2014 11:56:53.132 -0400: %CVP_9_0_VXML-1-VXML_SS_ERROR:  Exception in shutdown: java.lang.InterruptedException: sleep interrupted [id:6002]
54051: 10.116.80.15: Jun 11 2014 11:56:53.147 -0400: %CVP_9_0_VXML-1-VXML_SERVER_APP_SHUTDOWN_ALERT:  Stopping the last application (GI_C_OP_DMK_MAN_SASK) that uses the CVPSNMPLogger. [id:6012]

 

I check the applications and they are seem to be working.  The call center does not seem to be affected.

I am looking to find out what this message means.  Is tis somehting that I need to worry about.

Thanks

[Chintan Gajjar]

yes looks like VXML subsytem is having some problem with application plugin.

good to open TAC case with cisco and get the confusion clear.

regards

chintan