06-27-2013 03:22 PM - edited 03-14-2019 11:57 AM
Customer is facing this problem again and again . LCP and RCP ports needs to be disassociate and associate.
Is there any way we can automate if we know the ports so that only one script can be run and finish the task instead of doing one by one.
06-27-2013 06:50 PM
I think it might make more sense to find out why they need to do this over and over again.
06-28-2013 04:10 AM
Hi Prashanth,
Yes, we can achieve this by doing some automation tool.
This automation tool will perform this activities plus more(agent,Supervisor,DN,call type creation, call type and script association etc.....), i would request you to inform your customer to contact @ the below mentioned address for the product features,
SERVION Global Solutions
http://www.servion.com/contact-us.aspx
Regards,
Srinivasan
Please rate if this help
06-28-2013 04:24 AM
Srinavasan, can you please tell us what API you are using for instance, creating a call type?
G.
06-28-2013 05:54 AM
G, The product is yet to release and sure i will update those details ASAP.
06-28-2013 06:15 AM
Did Cisco authorize you to use CONAPI or are you just stuffing the configuration database?
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