Call Errors in IPCC Enterprise 7.2

[castrillor]

Hi,

When getting a report from Webview we are getting somo calls (about 0.1%) as "Call errors". There are no erros in the queue to skill node in the script and no calls through the fail ('x') node.

Does anyone knows which could be the cause of this?

We are using UCCE 7.2 and UCM 5.1.3

Thanks and regards

[dchumbley]

Check Router Log Viewer for any error messages. Any error messages in there can give you a starting point for troubleshooting.