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floatingpurr
Beginner

CCX Editor for MacOS (or for any OS different from Windows)

Is there a way to install CCX Editor on OS different from Win with no hassle?

 

I know that I can use a VM but it'd be great if Cisco provide multiplatform software

2 ACCEPTED SOLUTIONS

Accepted Solutions
floatingpurr
Beginner

Looks like you cannot:

 

https://developer.cisco.com/docs/contact-center-express/#!scripting-overview/what-client-specifications-do-i-need-to-use-the-unified-ccx-editor

 

To install the Cisco Unified CCX Editor independently of a Cisco Unified CCX
server, you need to install one of the following operating systems:

  • Windows 8.1
  • Windows 10

 

View solution in original post

jim-j
Beginner



You can if you have UCCX 12.5.1.  From the UCCX 12.5.1 release notes:

Unified CCX Editor Web Launcher, a Java based application that is supported on Windows, Mac, and Linux has been introduced. You must download the .jnlp file (Java Web start) from the Cisco Unified CCX Administration in order to use the editor.

View solution in original post

3 REPLIES 3
floatingpurr
Beginner

Looks like you cannot:

 

https://developer.cisco.com/docs/contact-center-express/#!scripting-overview/what-client-specifications-do-i-need-to-use-the-unified-ccx-editor

 

To install the Cisco Unified CCX Editor independently of a Cisco Unified CCX
server, you need to install one of the following operating systems:

  • Windows 8.1
  • Windows 10

 

View solution in original post

jim-j
Beginner



You can if you have UCCX 12.5.1.  From the UCCX 12.5.1 release notes:

Unified CCX Editor Web Launcher, a Java based application that is supported on Windows, Mac, and Linux has been introduced. You must download the .jnlp file (Java Web start) from the Cisco Unified CCX Administration in order to use the editor.

View solution in original post

Great!

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