08-23-2016 12:47 PM - edited 03-14-2019 04:27 PM
Looking for guidance on how to bring an xml file from a share drive to use in my application. I also need to write an xml file an upload it to the same drive.
John B.
Solved! Go to Solution.
08-24-2016 05:09 AM
This has been covered before: https://supportforums.cisco.com/document/96366/uccx-8x-how-playwrite-file-prompts-fromto-windows-shares
There are also posts for other approaches such as FTP: https://supportforums.cisco.com/document/140786/uccx-readwrite-fromto-sftpftp
Having said that, my advice is to use an IIS server to provide an HTTP GET/POST front-end/wrapper to your UNC path. The advantage over SMB is that CCX supports HTTP natively while the later will require custom Java classes.
08-24-2016 05:09 AM
This has been covered before: https://supportforums.cisco.com/document/96366/uccx-8x-how-playwrite-file-prompts-fromto-windows-shares
There are also posts for other approaches such as FTP: https://supportforums.cisco.com/document/140786/uccx-readwrite-fromto-sftpftp
Having said that, my advice is to use an IIS server to provide an HTTP GET/POST front-end/wrapper to your UNC path. The advantage over SMB is that CCX supports HTTP natively while the later will require custom Java classes.
09-15-2016 08:12 AM
I'm not versed in HTTP. Are you saying I need to use Create URL Doc and then use a DO step to issue the Get?
09-28-2016 06:54 AM
Almost. You would use the Create URL Document step followed by Cache Document to actually trigger the HTTP GET. Alternatively, CCX 10.x added a new Make REST Call step which is more efficient since it does everything in a single motion.
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